Customer Tech-XD-Staff UX Designer-GDS02

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Technology Career Framework - Role Details
Career Family  -  Design
Role Type  -  Experience Design
 

Career Framework Role Description    

• Significantly contributes to the design of new digital user experiences and enhancements to existing digital experiences, leveraging sound knowledge of the user experience journey
• Evaluates findings from user research and produces wireframes and prototypes to enhance the level of engagement and satisfaction that a user derives from the product

Responsibilities    

• Produces user experience wireframes and prototypes, taking into account user needs and user journeys to execute less complex design efforts
• Actively participates in brainstorms, critiques and other collaborative sessions alongside multidisciplinary teams, contributing to product insight and innovation
• Develops design documentation (e.g., style guides, pattern libraries), partnering with Visual Designers to develop high-fidelity designs and prototypes
• Supports with the organization and facilitation of meetings and workshops that align with project phase and client goals
• Assists in presenting to and collaborating with clients and internal stakeholders
• Escalates potential business opportunities on existing projects

Technical Skills & Knowledge    

• Good knowledge of UX design: Wireframes, Information Architecture, Usability
• Good understanding of Sketch, Invision, Adobe Suite
• Good understanding of experience design principles and processes

Experience    

• Some UX design experience in a web and/or digital product environment

Typical Education    

• Computer Science
• Human Computer Interaction
• Interactive Media
• Interaction Design
• Human Factors
• Cognition Psychology
• Cognitive Science
• Informatics
• Design

Similar Titles in the Market  -  Experience Designer I
Leadership Capabilities  -  LEAD: Gold Standard Definitions

Skills and Capabilities    

• Storytelling and Presentation Skills: Good UX designers are also good storytellers, through storytelling we get persuasion, problem framing, strategy and vision. The story is a culmination of many inputs that turns into the right approach to the problem.
• Research: This is a quality that drives inquisitive thinking, exploration, investigation and learning through observation, UX design is not about designing screens. It’s about defining the ways in which humans relate to and interact with the world, how they navigate space. Curiosity helps you understand how to change and improve the world.
• Ability to Hear and Accept Feedback: Getting feedback early and often will help provide early validation points to a design, thus creating a more efficient design process and a better product. Hearing deeply critical and passionate customer feedback will only broaden the lens to design with empathy.
• Collaboration: UX is a collaborative engagement, therefore the collaboration is a must with stake holders, teams, designers 

Technologies and Tools    

• Adobe Suite
• Sketch
• InVision Studio
• Axure
• Craft
• Proto.io
• Adobe XD
• Marvel
• Figma
• Framer X
• FlowMapp

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