Financial Services - Senior Manager - Senior Technical Product Owner - EDGE

Tax – Financial Services Organization – Other Tax – Senior Technical Product Owner – Senior Manager

Will you shape the future or will the future shape you?

The opportunity 

EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing, and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!

Our Financial Services EY EDGE practice is made up of a team of professionals providing dedicated tax technical services to both US and global clients. EDGE stands for Exceptional Delivery and Growth Engine because this team operates in a technical environment with deep process and service delivery experience that distinguishes EY in the marketplace.

Join our Tax Technology and Transformation team as a Senior Technical Product Manager, where you will be part of a technology organization that develops and maintains innovative solutions for our client-serving tax professionals. You will have the opportunity to partner with our tax professionals to develop supporting technology such as digital/mobile tools to improve internal operations, application of Artificial Intelligence in Tax, to collect financial data, development of advanced financial dashboards, visualization, analytics, and reports.

Your key responsibilities

As a Senior Technical Product Manager, you will be pivotal in driving the development and success of cutting-edge products and services that will redefine the taxation industry. Your strategic thinking, technical expertise, and leadership abilities will be crucial in shaping the future of our group and driving significant revenue growth for EY.

In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development. The Product Team within the FSO tax organization guides products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our internal and external users alike.

Your responsibilities will include:

• Collaborate with cross-functional teams to define and communicate the product vision, strategy, and roadmap aligned with the company's objectives
• Conduct market research, competitor analysis, and customer feedback analysis to identify market trends and opportunities
• Develop a deep understanding of customer needs and pain points to inform product development decisions
• Define business metrics and KPIs to measure product ROI and impact
• Define clear product requirements and specifications, working closely with engineering, design, and other stakeholders
• Break down complex projects into manageable tasks and create project plans, ensuring timely delivery and high-quality results
• Prioritize features and initiatives based on business impact, technical feasibility, and customer value
• Foster strong relationships with engineering, design, marketing, sales, and other teams to drive cross-functional collaboration and ensure successful product launches
• Work closely with engineering teams to define technical requirements, architecture, and development timelines
• Collaborate with UX/UI designers to create intuitive and engaging user experiences
• Own the end-to-end product lifecycle, from concept to launch and beyond
• Conduct regular product performance analysis and use data-driven insights to identify areas for improvement and optimization
• Continuously monitor market trends, competitive landscape, and emerging technologies to identify opportunities for innovation and growth
• Provide guidance and mentorship to junior product managers, fostering their professional growth and development
• Lead by example, demonstrating strong leadership skills, decision-making abilities, and a collaborative mindset
• Act as a subject matter expert in product management and drive best practices across the organization

Skills and attributes for success

• A minimum of 8 years of product management experience in product management roles within the cloud, SaaS, enterprise, internal tools, supply chain networks, and top tech firms (AWS, Google, Microsoft, Meta, or high-growth startups
• A minimum of 5 years of experience building and shipping technical products
• Experience creating product roadmaps from conception to launch, driving the product vision, defining GTM strategy, and leading design discussions
• Experience managing day-to-day technical and design direction for large-scale systems
• Experience in one or more of the following: cloud infrastructure, SaaS, big data, security and privacy, development and operations, or artificial intelligence/machine learning
• Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance, or Marketing
• Ability to influence multiple stakeholders, achieve strategic goals, and evolve product strategy based on research, data, and industry trends
• Strong technical background with the ability to understand and effectively communicate complex technical concepts
• Demonstrated success in driving the development and launch of innovative, high-quality software products
• Excellent project management skills, with the ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment
• Strong analytical and problem-solving skills, with a data-driven and results-oriented mindset
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders
• Strategic thinking and ability to translate business objectives into actionable product plans
• Experience with Agile/Scrum methodologies and modern product management tools
• Passion for technology and staying up-to-date with the latest industry trends and advancements

To qualify for the role, you must have

• Bachelor’s degree required (4-year degree) Accounting, Finance, Information Systems, Economics and/or a master’s degree in Accounting, Tax Technology, Management Information Systems, or Computer Science or related field
• A minimum of eight years of relevant experience

• You are required to have one of the following certifications: CPA, EA, JD, Master’s degree in business administration, finance, economics, computer science, information systems or engineering, Quantitative Economics or Quants
• Exposure to the financial services industry, accounting/finance/tax, tax or finance performance improvement, tax software development and/or implementation 

• Ability to take ownership of assigned tasks and monitoring them until completion, including documenting requirements, configuration, testing, debugging, project profitability, and tax systems and process configuration

Ideally, you’ll also have

• Experience in Tax or Wealth/Financial planning domains

• Professional certification requirements as defined by each service line
• Emotional Agility and Hybrid Collaboration skills
• Experience in Leading Teams and Learning Agility

What we look for

We are looking for top performers who demonstrate the ability to be client-focused, results-driven, and innovative. You should possess strong leadership skills, the ability to think critically and solve complex problems, and a passion for delivering high-quality user experiences. Your ability to communicate effectively and manage client relationships will set you apart as a candidate for this role.