Executive Support Administrator - Vice Chair

As part of our Enterprise Support Services team, you’ll be an integral part of our business enablement functions that keep our organization running strong.  You’ll use your interpersonal and communication skills (verbal and written) to interface with employees at all levels.  As an Executive Support Administrator – Supervising Associate, you’ll work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability.  

The opportunity 

As an Executive Support Administrator (ESA) - Vice Chair you will provide extremely high-level, functionally specialized administrative support to Vice Chair executives of the firm. The work of the ESA is closely aligned and integrated with the specialized needs, operations, strategies and business objectives of these top executives and is a highly visible role. You’ll manage confidential projects, perform various administrative activities, applies judgement and identifies solutions to overcome barriers and mitigate risks, with accountability to achieve outcomes. You will have frequent interaction with internal and external clients. You’ll also act as a daily brand ambassador of firm leadership. 

Your key responsibilities 

• Support high level senior executives and act as trusted advisor
• Manage complex calendars, expenses submission, domestic/international travel, events, meetings and conferences  
• Possess and leverage superior knowledge of service line and operational role of executive 
• Develop workable and cost-effective solutions 
• Balance multiple priorities considering risk, importance, urgency, political impact and other linkages  
• Understand the key drivers affecting EY and our clients 
• Cultivate and nurture relationships with internal, global business and government leaders and their administrative staff to achieve goals
• Manage project plans to track milestones and deliverables
• Independently compose, format and edit non-technical business documents which may include board meeting materials, presentations and reports
• Protect confidential / proprietary information 
• Assist leaders and others to resolve conflicts and issues
• Solicit a constant two-way flow of information from colleagues, customers and leaders 
• Set up and manage project plans  

Skills and attributes for success 

• Creative problem solving, applies discretion using general guidelines to interpret unusual circumstances and procedures with defined policy. Works on problems of moderate to diverse scope where analysis of data is required. Demonstrates judgement in selecting methods and techniques for obtaining solutions.
• Solve complex problems using strong analytical, organizational and research skills
• Skillful attention to details and self-assurance of quality of work performed 
• Ability to effectively manage conflicting priorities, organize workflow, and team with colleagues to accomplish tasks and balance workloads 
• Proactively leverage and share knowledge with colleagues 
• Gain knowledge and develop and demonstrate solid working knowledge of firm structure, service lines, key personnel and organizational policies and procedures
• Independent decision maker exercising discretion/judgement
• Proactively escalate identified or potential issues
• Receive limited supervision, more often work independently  

To qualify for the role, you must have  

• Bachelor's degree in related discipline or equivalent work experience 
• Minimum of 8 years of related work experience as an Executive or Administrative Assistant supporting senior leadership level executives in a large corporate environment or firm
• Ability to work in an EY office or attend EY events
• Flexibility and overtime required
• Light travel may be required

 Ideally, you’ll also have  

• Advanced skills in MS Office (e.g., Outlook, Teams, Word, Excel, PowerPoint) 
• MS SharePoint  

What we look for 

Highly motivated and agile individuals with excellent problem-solving skills and the ability to manage shifting priorities in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from diverse teams while looking to develop your career in a dynamic organization.