Executive Assistant - Caribbean Talent Hub (CTH)

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

As part of our Enterprise Support Services CTH team, you'll be an integral part of our business enablement functions that keep our organization running strong. As an Executive Assistant, you'll work across teams to provide the knowledge, resources and tools that help EY teams deliver exceptional quality service to our clients, win in the marketplace, and support the firm's growth and profitability.  

Your key responsibilities

You will use your experience, skills and knowledge of organizational policies, procedures, and practices to provide administrative support to a variety of executives within the EY network. You may also provide administrative support to service line or engagement-specific teams, always observing a strict level of client confidentiality. You will adapt solid working knowledge of the firm's structure, service lines, key personnel, and policies and procedures and keep abreast of Firm updates and new information. You'll be part of a high-performing, diverse and inclusive team sharing best practices.

You will manage tasks independently or in teams - prioritizing and planning multiple tasks and projects in a high-volume, fast-paced, deadline-driven environment, ensuring high quality and timely completion of work.  

The responsibilities of the role should be carried out in accordance with EY's policies and guidelines; these include, but are not limited to the following: 

• Organizing and managing comprehensive schedules including calendar and email management, travel arrangements and associated meetings 
• Managing processes related to reimbursable expenses and timesheets as required/directed by executives 
• Preparing and revising documents including presentations, emails, reports, agendas in accordance with the firm's branding policies
• Coordinating internal and external events as needed
• Developing and managing relationships with key internal/external stakeholders
• Managing executive meetings, calls and projects in both local and virtual team settings
• Responding to internal customer needs with executives; ensuring all queries/concerns are resolved and adhere to firm policy 
• Managing documents on appropriate file servers and repositories 
• Applying and sharing knowledge obtained on work processes, resources, structure, and business of the firm/service line/functional group 
• Working closely with the manager to receive timely feedback, providing quality service, and making certain of satisfaction 

Skills and attributes for success

• High attention to detail and self-assurance of quality of work performed
• Ability to assimilate new information, processes, and tools quickly and use creativity and initiative as required
• Ability to manage conflicting priorities, organize workflow and team with colleagues to accomplish tasks and balance workloads 
• Proactively leverage and share knowledge with colleagues 
• Gain, develop and demonstrate solid working knowledge of firm structure, service lines, key personnel, software and organizational policies and procedures  
• Self-driven and motivated to work independently
• Superior organizational and follow-up skills with strong attention to detail
• Strong time, project and risk management skills and ability to deliver multiple assignments under tight deadlines
• Confidentiality of privileged information obtained during work
• Excellent interpersonal skills with ability to build positive working relationships at all levels
• Confidently communicate with audiences from a variety of backgrounds
• Open to constructive feedback and ongoing self-improvement 

What we look for

Education:

• Associate degree in related discipline or equivalent work experience 
• Advanced-level communicator; bilingual and fluent in English and French is required

Experience:  

• Minimum of three years of related work experience as an Executive or Administrative Assistant supporting

multiple key stakeholders within a large corporate environment 

• Relevant certification to the role will be considered an asset 
• Proficiency in MS Office Suite (Word, Excel, PowerPoint),  MS Outlook (Calendar Management) and MS  SharePoint 
• Tech savvy with the ability and desire to embrace new and developing software applications 
• AI fluency would be considered an asset
• Ability to communicate effectively and develop positive working relationships  

Other Requirements:  

• A designated workspace at home with reliable WiFi connection 
• Flexibility to report to the main office for training, meetings and other engagements as needs arise

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.