Document and Admin Support Specialist

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

In this role, you will provide technical administrative and document production support to Assurance and other Service Line teams. Your work will directly contribute to the timely delivery of financial statements, engagement letters, management letters, and other key client documents.

You’ll thrive if you are energized by:

• Managing multiple requests with competing deadlines
• Maintaining accuracy and consistency under pressure
• Building strong working relationships with engagement teams
• Continuously improving how work gets done

Your key responsibilities

Document production & quality excellence

• Prepare, format, review, and finalize client deliverables, including financial statements and formal correspondence
• Apply EY‑approved templates, styles, and branding standards with a high degree of consistency and professionalism
• Perform detailed quality checks (grammar, spelling, layout, pagination, cross‑referencing, and numerical accuracy where applicable)
• Integrate tables, charts, and graphical elements accurately into documents
• Maintain document version control to ensure the correct outputs are released

Workflow & priority management

• Manage a high volume of requests, often with tight or overlapping deadlines
• Assess urgency and complexity to prioritize work effectively
• Ask the right questions to clarify requirements and reduce rework
• Communicate clearly with engagement teams regarding progress, timing, and dependencies

Print & production support

• Prepare documents for secure printing, copying, binding, and electronic delivery
• Handle sensitive client and firm information with discretion and professionalism
• Support inventory management for print and document processing materials

Collaboration & continuous improvement

• Partner with audit and other service‑line teams to support engagement success
• Use EY technology tools and document management systems effectively
• Follow firm policies, security protocols, and quality standards at all times
• Look for opportunities to improve efficiency, accuracy, and service delivery

Skills and attributes for success

• Advanced proficiency in Microsoft Word, Excel, PowerPoint, and PDF editing, combining, markup
• Experience producing professional, client‑ready documents in a structured environment
• Proven accuracy in handling numeric data and complex formatting
• Exceptional attention to detail and pride in high‑quality outcomes
• Strong time‑management and organizational skills
• Ability to remain focused, calm, and effective during peak workload periods
• Clear communication and a service‑oriented mindset
• Confidence working with professionals at all levels
• Professional judgment in handling confidential information
• Deliver high‑quality work consistently
• Apply firm standards, tools, and processes effectively
• Manage workload with accountability and reliability

What we look for

• Tertiary-level certification in Business Administration, Office Administration, or a related field 
• 2–3 years’ experience supporting document production in a professional services, accounting, or corporate environment
• Experience supporting audit or financial services teams is an asset

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.