Office Services Clerk

The Opportunity

EY is currently looking for a driven workplace services professional who enjoys working with outstanding internal support teams as an Office services clerk. In this in-office role you will continually strive for innovative solutions to established processes & procedures while working in tandem with your Workplace Services colleagues.

Your key responsibilities

Workplace Services  

• Reception coverage: Provide relief at reception for breaks, lunches, other times away.

• Technology support: Liaising closely with the technology team to provide some technical service support for meetings/events.
• Hospitality services: Setting up meeting space, laying out food & beverages, resetting meeting space and maintaining & replenishing meeting room supplies.
• Facility upkeep: Maintaining kitchens & vending machines, including replenishing stock as necessary and making service calls for equipment & appliances. Coordinating office/furniture repairs

• Mail/Courier: sorting, distributing documents & packages, as well as preparing documents & packages for delivery.
• Equipment management: Understand and operate office equipment, place service calls as needed
• Scanning/photocopying/binding

       Administrative

• Planning & preparation: Reviewing upcoming logistical matters for meetings and events, identifying, and resolving potential challenges, working with internal clients to determine appropriate catering needs and ordering same from outside vendors.

• Invoice processing: Preparing catering & supply invoices for payment.
• Records management: Electronic filing & archiving
• Supply provisioning & inventory control: Ordering, maintaining & distributing office supplies

Skills and attributes for success

•  Strong interpersonal skills, including the ability to resolve conflict and handle difficult situations.

• Proficient in MS Office and demonstrated aptitude to learn customized firm software/tools.

• Aptitude to differentiate when to act independently or team with others.
• Committed to contributing to a strong team culture to ensure success.
• Ability to meet multiple and/or unexpected deadlines in a demanding environment.
• Develop and maintain relationships to efficiently leverage expertise.
• Demonstrate sound judgement regarding confidential and sensitive matters.

To qualify for the role you must have

• High standard for cleanliness.
• Physical strength for significant walking, climbing stairs, ability to lift 25+ lbs.

• Exceptional client service experience is a must.

• Hospitality & event planning experience is an asset.
• Smart Serve Certificate also an asset.
• Post-secondary education (preferred).
• Overtime required as needed.

What we offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. Recognized as one of Canada's top employers, EY continually strives to be a great place to work and with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advocating for the 2SLGBT+ community, promoting our Neurodiversity Centre of Excellence and Accessibility initiatives, and are dedicated to amplifying the voices of Indigenous people (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.