SAP BRIM - SENIOR

Position Title: SAP Customer Service - Senior

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity

We are seeking an experienced SAP BRIM (Billing and Revenue Innovation Management) Consultant with hands‑on expertise, specifically in SOM. The ideal candidate will have strong functional skills, excellent client‑facing abilities, and a solid understanding of SAP S/4HANA system architecture and landscape.

Your Key Responsibilities

•  Need to work as a team member to contribute in various technical streams of Custom development.
• Implement, configure, and support SAP Convergent Invoicing (CI) including billing, invoicing, billing planmanagement, and document flow.
• Work across BRIM components such as SOM, Convergent Charging, Mediation, Contract Accounts Receivable & Payable (FI‑CA), depending on project scope.
• Manage master data flows between S/4, CI, and Convergent Charging.
• Act as the primary point of contact for customers, ensuring clear communication and timely resolution of issues.
• Present solution designs, options, and impact assessments confidently.

We are looking for the candidates with the following: (Qualifications)

• BE/BTech/MCA with a sound industry experience of 4-8 Years

You will need to have:(Core Competencies)

Mandatory skills:

• Strong hands‑on experience in Subscription Order management
• Proficiency with core SAP BRIM components — SOM, CC, CI, CM, and FI‑CA.
• Expertise in subscription, usage‑based, and recurring billing models.
• Strong functional knowledge of FI‑CA processes including invoicing, dunning, collections, and payments.
• Experience with master data replication and ODI/order distribution flows.
• Ability to conduct client workshops, requirement gathering, and BRIM solution walkthroughs.
• Hands‑on experience across end‑to‑end BRIM implementation lifecycle (design → build → test →deploy).
• Ability to work with cross-functional teams (technical, middleware, business).
• Minimum 1 end to end implementation
• Excellent business communication skills

Preferred skills:

• S/4HANA & third party Integration Knowledge
• Knowledge of Revenue Accounting & Reporting (RAR) concepts and integration.
• Good understanding of integration patterns using IDocs, BAPIs, Web Services, and APIs.

\What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. 

• Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.
• Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.
• People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.
• Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.
• How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.