Oracle Supply Chain and CRM-Oracle cloud Marketing-Senior
Job description
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Service line - Position Title: Oracle Cloud Marketing Consultant – 5 Years Experience
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
About Global Delivery Services
Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.
Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.
Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.
Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.
Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.
The Opportunity
We are looking for a skilled and experienced Oracle Cloud Marketing Senior Consultant / Oracle Eloqua Consultant to join our team. The ideal candidate will have strong expertise in Oracle Eloqua Marketing Automation, campaign execution, lead lifecycle management, customer journey orchestration, and marketing operations. This role will work closely with business stakeholders, sales teams, and technical teams to design, implement, and optimize marketing automation solutions aligned with business goals.
Your Key Responsibilities
- Lead the implementation, configuration, and support of Oracle Eloqua solutions for enterprise marketing initiatives.
- Design and execute multi-channel marketing campaigns, including email, landing pages, forms, and automated nurture programs.
- Manage lead lifecycle processes, including lead capture, scoring, grading, routing, and handoff to sales.
- Configure and maintain Eloqua segments, shared filters, contact processing workflows (washing machines), program canvases, and campaign canvases.
- Work with business stakeholders to gather requirements and translate them into scalable Oracle marketing solutions.
- Integrate Oracle Eloqua with CRM and other enterprise systems to enable seamless data flow and campaign execution.
- Develop and maintain marketing dashboards, campaign reports, and performance analytics.
- Ensure data quality, governance, and compliance within the marketing automation platform.
- Support the creation of reusable campaign templates, email templates, and best-practice frameworks.
- Troubleshoot issues related to campaign execution, contact data, integration, and reporting.
- Collaborate with cross-functional teams including sales, digital, CX, and IT teams for end-to-end marketing transformation.
- Provide mentoring and guidance to junior team members and support project delivery excellence.
Skills and attributes for success
- Strong hands-on experience with Oracle Eloqua Marketing Automation.
- Good understanding of marketing operations, campaign management, and demand generation processes.
- Experience in building and managing emails, landing pages, forms, segments, and nurture programs.
- Knowledge of lead scoring, lead management, and customer journey orchestration.
- Understanding of Eloqua integrations with CRM platforms and related marketing ecosystem tools.
- Familiarity with customer data management, segmentation strategies, and campaign performance measurement.
- Ability to analyse business requirements and convert them into functional and technical design solutions.
- Strong communication and stakeholder management skills.
- Problem-solving mindset with the ability to work in a fast-paced project environment.
- Experience in production support, enhancement, and transformation projects related to Oracle Marketing Cloud.
Ideally, You’ll Also Have
- Experience working in Oracle CX / Oracle Marketing Cloud implementation or support projects.
- Exposure to email deliverability, campaign governance, and marketing compliance practices.
- Knowledge of reporting, attribution, and campaign performance optimization.
- Experience in requirement gathering, solution design documentation, SIT/UAT support, and deployment activities.
- Ability to work with global teams and manage multiple priorities across project lifecycle stages.
- Understanding of best practices for campaign design, reusable assets, and marketing automation operating models.
What We Look For
- A self-driven professional with strong Oracle Eloqua expertise and a passion for marketing transformation.
- Someone who can bridge business needs and platform capabilities effectively.
- A team player with strong collaboration, communication, and delivery ownership.
- A candidate who can contribute to both strategic initiatives and hands-on execution.
- A consultant with a continuous learning mindset and a focus on delivering measurable business value.
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
Are you ready to shape your future with confidence? Apply today.
To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.
Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.
Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.
People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.
Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.
How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.
Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.
“We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.
EY | Building a better working world
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