Microsoft-F and O Functional-Senior Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

AI Business Solutions – Dynamics F&SCM Senior Functional Manager:

At EY, we’re all in to shape your future with confidence. 

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. 

Join EY and help to build a better working world. 

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity

We are seeking a Functional Architect – D365 Finance & Supply Chain Management (F&SCM) Senior Manager to lead enterprise-wide ERP transformation programs and define functional strategy across Finance, Supply Chain, Manufacturing, and Operations domains. This role combines business transformation leadership, solution architecture, delivery governance, and people leadership to drive complex global implementations and deliver scalable, business-focused outcomes.

Your Key Responsibilities

• Define and govern enterprise-level functional architecture for Dynamics 365 F&SCM solutions across multiple programs.
• Lead large-scale ERP transformation initiatives, aligning business objectives with industry-leading practices and Microsoft solution capabilities.
• Drive end-to-end solution design across Finance, Supply Chain, Manufacturing, Asset Management, and Project Operations domains.
• Partner with executive stakeholders to shape transformation roadmaps, operating models, and target-state business processes.
• Provide leadership throughout solution envisioning, fit-gap analysis, design, testing, deployment, and post-go-live support.
• Govern functional design quality, solution standards, risk management, compliance, and delivery excellence.
• Lead cross-functional teams spanning functional, technical, integration, data migration, and testing workstreams.
• Drive program planning, resource management, budget oversight, and delivery governance across complex global engagements.
• Build, mentor, and develop high-performing consulting teams while fostering innovation and continuous improvement.
• Act as a trusted advisor to clients and internal stakeholders on ERP strategy, business process optimization, and digital transformation initiatives.
• Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution.
• Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.

Skills and attributes for success

• Deep expertise in Microsoft Dynamics 365 F&SCM and AX 2012 across Finance and Supply Chain business processes.
• Strong understanding of enterprise business processes including Record-to-Report, Procure-to-Pay, Order-to-Cash, Enterprise Asset Management, Manufacturing, and Inventory Management.
• Proven ability to define functional architecture strategy and lead large-scale ERP transformation programs.
• Strong experience in business process re-engineering, solution design, configuration, testing, and implementation.
• Knowledge of integrations, data migration, reporting, analytics, and enterprise application ecosystems.
• Experience managing global delivery teams and multiple concurrent workstreams.
• Strong stakeholder engagement, executive communication, facilitation, and negotiation skills.
• Strategic problem-solving, governance, risk management, and decision-making capabilities.
• Ability to build, mentor, and lead high-performing functional consulting teams.
• Business-focused mindset with a strong focus on value realization and transformation outcomes..

Ideally, you’ll also  

• Experience with Microsoft Power Platform (Power Apps, Power Automate, and Power BI).
• Experience with Azure integration services and enterprise integration patterns.
• Experience with Agile, DevOps, and modern ERP delivery methodologies.
• Strong exposure to data migration, master data governance, and reporting frameworks.
• Functional certifications in Dynamics 365 Finance and Supply Chain Management.
• Experience leading multi-country or global ERP transformation programs.
• Using and authoring Copilot Studio Agents.

What we look for

• 12+ years of total and relevant experience in Microsoft Dynamics 365 F&SCM and/or AX 2012 functional consulting, solution design, and implementation.
• Minimum 4+ years of experience leading large ERP programs, practice teams, or consulting organizations.
• Proven track record of delivering multiple end-to-end D365 F&SCM implementations.
• Experience in defining functional architecture, business transformation strategy, and governance frameworks.
• Strong stakeholder management skills with the ability to engage executive leadership and client sponsors.
• Bachelor's or Master's degree in Business, Finance, Supply Chain, Engineering, Technology, or a related field.
• Microsoft Dynamics 365 certifications preferred.
• Excellent communication, leadership, and client relationship management skills.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today. 

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.

Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.

People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.

Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.

How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.

Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.

“We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.

EY | Building a better working world 

 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

 
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