HR Transformation (HRT)- Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

EY- GDS India – People Consulting - HR Transformation (HRT) – Manager

At EY, we’re all in to shape your future with confidence. 

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. 

Join EY and help to build a better working world. 

About Global Delivery Services

• Global Delivery Services refers to EY's worldwide network of service delivery centres. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.
• Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.
• Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.
• Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.
• Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The opportunity

We are looking for Managers with expertise in HRT to join the People Consulting team. This is a fantastic opportunity to be a part of a leading global professional services organisation whilst being instrumental in the growth of the People Consulting team.

Your Key Responsibilities:

• Manage and grow the HR Transformation capability within the business; develop strong relations with global practices; achieve metrics on productivity, utilization, head count growth and penetration
• Ensure quality of delivery and all aspects of operational management. Manage engagement risk, project economics, manage escalations and ensure effective planning and budgeting
• Develop thought leadership, collateral, tools, techniques, methodologies to build and enhance HRT offering within the practice
• Coach and guide the team to deliver high quality deliverables to clients.  These deliverables vary across RFX responses, assessment report-outs, HR strategy design, process flows, project plans, etc.
• Collaborate with subject matter experts across the HRT service areas to provide insights on overall strategic and operational performance
• Perform role of counsellor and coach, define and set goals, conduct performance reviews and ensure ongoing learning and development of the team
• Leverage digital and AI-enabled solutions to support HR transformation initiatives and improve HR processes
• Lead and govern multiple initiatives using strong project management practices, ensuring clear scope, realistic timelines, cross functional coordination, proactive risk mitigation, and on time, quality delivery of outcomes
• Implement strong people practices and policies; provide counselling support to individuals in the team for their learning and development, performance management and career growth
• Drive effective client communication, cadence and build relations with client and project counterparts across global locations. Ensure to obtain excellent feedback from the client and global project counterparts

Skills and attributes for success:

• High integrity and commitment to work in a new and challenging environment
• Ability to manage ambiguity and be proactive
• Strong communication and presentation skills
• Cross cultural awareness and sensitivity
• High energy levels, agility and adaptability
• Exposure to AI-enabled HR solutions, including GenAI and workforce analytics
• Open to travel nationally and internationally for client projects that are approved as per EY and country specific travel advisory guidelines

To qualify for the role, you must have

• 10 - 14 years of experience in HRT operations and consulting domain
• Minimum 8 years of experience in managing HR Transformation projects across 1 or more of the following areas: HR Tech implementation, process re-engineering, operating model redesign, HR SSC implementation, etc.
• Master’s degree in HR or full time MBA/EMBA
• Work experience in HRT implementation programs and working as part of a global distributed team
• Experience in managing large teams as well as multiple engagements simultaneously
• Providing advice and guidance on client projects in subject matter areas
• Strong understanding of 1 or more HR cloud systems such as Workday, SuccessFactors, etc.

Ideally, you’ll also have

Been involved in end-to-end HR transformation program – Exposure to HR transformation programs enabled by technology

Led or been part of a work stream in a large complex HR transformation program

Experience in the below:

Hands on experience in HR operating model design and organisation design

•      Design of role descriptions and role catalogue
•      Design of RACI documentation        
•      Benchmarking and design of organisation structure

Experience in Shared services advisory

•      Design of shared services model and organisation structure
•      Design of shared services documentation – Work instructions, test scripts, SOPs
•      Transition to shared services environment – Knowledge transfer, Training, Testing

Deep understanding of End-to-end HR processes (hire to retire)

•     HR process mapping and optimisation experience
•      In depth knowledge of end-to-end HR processes (hire to retire)
•      Expert in process documentation using ARIS, Visio and other tools
• Strong understanding of Digital solutions such as RPA, AI, ML, etc. and their application in HR processes 
• Knowledge of Change management and enabling change as part of an HR transformation 
• Knowledge of Project management and development of a business case
• Working knowledge and / or experience in HR analytics and delivery and HR policy design
• Experience of working with a Big 4 consulting firm

What we look for

Technical experts with commercial acumen, relevant experiences and high degree of enthusiasm to adapt and learn in a fast-moving environment

Knowledge and experience of working in a cross-cultural setup

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today. 

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

• Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.
• Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.
• People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.
• Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

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