UI/UX Designer - Manager - Consulting - Location OPEN

Technology – Design for Technology – UX/UI Design – Manager

At EY, our purpose is to shape the future. The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world. We develop outstanding leaders who are teamed to deliver our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.  

The opportunity

The Platforms Practice specializes in mission-critical, intelligent platforms for the world’s most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent digital future. Our elite team of product leaders, data scientists, designers, and software engineers enable our clients to solve their most complex product challenges and positively impact people and the world.  Software engineers are problem solvers. While most have deep expertise in specific areas of the technology stack (front end, back end, data, security etc.), all are comfortable swimming across lanes. This is really important in delivering the product and platform outcomes that our customers expect.  

Join our innovative team as a Manager in UX/UI Design, where you'll have the opportunity to create engaging experiences that resonate with users and enhance their interaction with products, services, and brands. In this role, you'll leverage technology to deliver user-led design solutions, analyze user behaviors, and produce graphic/UX designs that significantly improve product usability, accessibility, and desirability.

Your key responsibilities

As a UX/UI Design Manager, you'll be responsible for managing and delivering complex design projects, ensuring quality and effective risk management. You'll apply your expertise to guide others and make decisions that impact the immediate work area and business function. Expect to engage in:

• Developing innovative solutions to complex problems.
• Recommending changes to policies and establishing new procedures.
• Exercising judgment in selecting methods and techniques for obtaining results. You'll also be accountable for performance objectives and metrics set locally, including client service, quality and risk management, sales and business growth, solution development, and teaming. Travel may be required as needed by external clients.

Skills and attributes for success

To thrive in this role, you'll need a combination of technical and business skills that will enable you to manage relationships, drive outcomes, and lead teams effectively. Additionally, you should possess:

We’re looking for a thoughtful, curious, and user obsessed UX Designer to join our growing product team. In this user-focused role, you’ll transform complex problems into intuitive, elegant experiences that delight our customers. You’ll collaborate closely with product managers, engineers, and stakeholders to shape the future of digital products. 

This is a great opportunity for someone who thrives in a fast‑paced technology environment and loves turning insights into impactful design solutions. 

• Build great products and services by influencing the end-to-end solution 

• Lead end-to-end UX design for new and existing features, from discovery to delivery 

• Conduct user research, usability testing, and competitive analysis to inform design decisions 

• Create wireframes, user flows, prototypes, and high-fidelity designs that communicate interaction and design ideas 

• Collaborate with product and engineering teams to ensure design intent is carried through to implementation 

• Advocate for user centered design principles across the organization 

• Contribute to and help evolve our design system and UX standards 

• Analyze product performance and user behavior to identify opportunities for improvement 

• Defend and champion for design concepts and rationale to cross functional teams and leadership 

• Proficiency in Accessibility, Agile Delivery and Development, and Design Thinking
• Expertise in Facilitation, Graphical User Interfaces, and Information Architecture
• Skills in Prototyping, Responsive Design, and Storytelling
• Ability to define, analyze, and map Technology Business Requirements
• Proficiency in Technology Graphic Tools, Usability Evaluation, and Web Analytics
• Experience in User Experience Design, User Interface Design, and User Research 

To qualify for the role, you must have

• A Bachelor’s degree (4-year degree) in design, Human-Computer Interaction, Computer Science, or a related field 
• Typically, no less than 4 - 6 years of practical experience in UX or product design 
• A strong portfolio demonstrating user centered design thinking, process, problem-solving, and outcomes 
• Experience in leading design projects 
• Experience in AI-powered tools including automation, prompting, or generative design 
• Proficiency with modern design and prototyping tools (e.g., Figma, Sketch, Adobe XD) 
• Experience conducting user research and usability testing 
• Ability to translate complex requirements into simple, intuitive experiences 
• Strong communication and storytelling skills 
• Comfort working in an agile, collaborative, multi-discipline environment 
• A growth mindset and willingness to iterate based on feedback 

Ideally, you’ll also have

• Experience designing for enterprise or SaaS products 
• Familiarity with front‑end technologies (HTML/CSS/JS) 
• Knowledge of accessibility standards (WCAG) 
• Experience working with or contributing to design systems 
• Strong commercial astuteness and the ability to communicate with impact.
• A knack for complex problem-solving and critical thinking.
• A high level of digital fluency and emotional agility.
• Experience in hybrid collaboration and learning agility.
• A proven track record in managing change, negotiation, and influencing.

What we look for

We are looking for top performers who can demonstrate a combination of creativity, technical expertise, and a passion for delivering exceptional user experiences. You should be a natural leader, capable of inspiring teams, and possess the agility to adapt to changing environments and client needs.