Supply Chain Technology- Enterprise Asset Management- Senior - US Consulting

Supply Chain Technology- Enterprise Asset Management- Senior - US Consulting

Our clients operate in a world where achieving and sustaining performance is more difficult than ever. As a performance improvement professional, you’ll help them grow and turn their strategies into reality. You’ll work with high-performing teams that drive growth and deliver exceptional client service, ensuring you play your part in building a better working world.

The opportunity

Your role as a Senior will focus on managing and delivering client engagements, often interacting at an implementation team member level for Enterprise Asset Management (EAM) clients, resulting in increased value and efficiency. You’ll mentor, coach, and counsel team members, helping EY build an inclusive culture and high-performing teams.

As a Senior in Technology Business Analysis, you will be instrumental in connecting business needs with technical solutions. You will play a pivotal role in evaluating business models, eliciting requirements, and ensuring the technical teams deliver solutions that are in perfect harmony with business objectives.

Your key responsibilities

As a key member of our team, you will be responsible for delivering top-notch business analysis and system configuration. Your day-to-day will involve:

• Provide advisory/consulting services to EAM clients, helping them improve business performance.
• Mentor, coach, and counsel client team members, fostering an inclusive culture and high-performing teams.
• Maximize operational efficiencies on engagements.
• Perform functional tasks, including requirements development, configuration, maintenance, enhancements, and upgrades.
• Understand the applications’ functionality, intended processes, uses, and features that business partners can leverage.
• Work with users and development staff on issues related to the implementation of maintenance, purchasing, service management, and inventory management.
• Have experience with relational databases, reporting, and other technologies.
• Understand software development and applications development life cycles, along with formal project management techniques.
• Interact with users to obtain and share information needed for successful system implementation, upgrades, and maintenance.
• Enhance our brand through strong external relationships across a network of existing and future clients.
• Provide strategic and relevant insight, connectedness, and responsiveness to all clients to anticipate their needs.
• Support opportunity pursuits and practice development initiatives.
• Promote an effective forum for sharing EAM expertise.
• Strengthen our collective EAM knowledge, helping resolve our clients’ EAM challenges.

• Translating complex business requirements into detailed technical specifications
• Configuring and implementing solutions that align with business needs
• Identifying opportunities for service expansion and contributing to sales through RFP responses
• Expect to travel regularly and lead project streams while actively engaging with clients.

Skills and attributes for success

To thrive in this role, you should be action-oriented and adept at delivering processes, solutions, and projects. Your influence will extend beyond project delivery, impacting sales and service offerings. Key skills include:

• Strong written and verbal communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues at all levels.
• Ability to challenge and inspire both coworkers and clients to think about difficult situations in new and transformative ways.
• Provide innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs, and contribute to thought leadership.
• Actively contribute to improving operational efficiency on projects and internal initiatives.
• Consistently drive projects to completion with high quality, in line with our commitment to quality.
• Lead teams or parts of teams on engagements, anticipating and identifying risks and escalating issues as appropriate.
• Help create a positive learning culture, coach and counsel junior team members, and help them develop.

• Analytical prowess and decision-making based on a broad understanding of policies
• Ability to guide and develop junior team members
• Proven track record of complex problem-solving and relationship management

To qualify for the role, you must have

• A Bachelor's degree in Business, Information Technology, Engineering, Marketing, Economics, Finance, or a related field.
  • 3 to 4 years of relevant experience and a minimum of 1 to 2 years of experience delivering advisory-type services to EAM clients.
  • Application Functional Design/System Configuration Design
  • Technology Business Architecture Frameworks

• • Building and Managing Relationships/Complex Problem-Solving

• • A minimum of two to three years of related work experience or a graduate degree and two years of related work experience.
  • Business process design experience and the ability to create functional requirements.
  • Good communication skills and proficiency with applications or supporting applications.
  • SQL experience, highly adaptable, self-directed.
  • Experience participating in teams and supporting engagement economics and business development.
  • Flexibility to work across advisory services if needed.
  • Willingness to manage significant travel depending on the time of year. Must have a valid driver’s license.

Ideally, you’ll also have

• Utility experience is a major plus.
• Experience with Schedule, Dispatch, and Mobile.
• Compatible Units experience.
• Master’s degree in Information Technology, Business Administration, or a related field.
• EAM product experience; Maximo/MAS, Oracle, Hexagon.
• EAM configuration tools experience is desired.
• Additional qualifications that complement the role
• A proactive approach to professional development
• The ability to adapt to diverse environments and cultures

What we look for

We seek passionate team members with a strong vision and a desire to stay on top of trends in their areas of expertise. If you have a genuine passion for helping businesses achieve the full potential of their data, this role is for you.

We seek individuals who demonstrate leadership, the ability to work independently, and a passion for making an impact. Top performers in our team are those who show a relentless drive for excellence, a collaborative spirit, and the ability to navigate complex challenges with innovative solutions.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.