Office of the Chair Communications Leader
Job description
Directly support the Global Chair and CEO to deliver communications that inspire, engage and mobilize the organization. Contribute to a global messaging platform that helps EY articulate a connected, impactful corporate narrative across internal and external channels, with an emphasis on delivery of the message through the Chair and CEO. Help set the tone for EY as a key communications leader.
Essential Functions of the Job
- Design, develop and execute a communications strategy for EY’s Global Chair and CEO that inspires, engages and mobilizes EY’s senior leadership and 400,000 people, potential recruits, alumni, and external audiences.
- Develop an integrated communications strategy, bridging internal and external communications, in close collaboration with the Global Head of Strategic Communications, Director of Media Relations and Leadership Communications.
- Bring innovative and creative thinking, setting the tone for the rest of the organization that aligns with the EY Global All in narrative.
- Work with Office of the Chair team and stakeholders across the Global network to coordinate Chair and CEO internal public appearances (Town Halls, partner meetings, webcasts).
- Prepare strategic messaging, briefing materials and ensure exceptional quality of delivery across execution.
- Provide strong leadership and support to senior leadership to deliver consistent and effective messaging that will drive a consistent narrative around the All in strategy.
- Drive a variety of projects for the Chair and CEO in direct liaison with senior leadership.
- Work closely with senior leadership in crisis management situations.
- Help set the direction for senior BMC leaders across service lines, Areas and functions to ensure consistent and aligned communications, contributing to developing a best-in-class function.
Analytical/Decision Making Responsibilities:
- Provide direct support to the Chair and CEO in a variety of projects, with the confidence to advise and challenge the most senior person in the organization.
- Drive influence across all levels of the business in order to execute on the Chair and CEO agenda and priorities, including being responsible for interfacing with other members of the Global Executive.
- Establish a strong internal network and influence internal decision-making.
Supervision Responsibilities:
- This position is responsible for execution, has one direct report and partners across a wide group of resources throughout the organization for input and assistance.
- Assign work to any part of the business, as appropriate. Review and challenge that work product on behalf of the Chair and CEO.
- Project-based supervision of BMC team members.
- Contribute to the development of talent in the BMC function by providing ongoing feedback, performance reviews and stretch experiences as required.
Other Requirements:
- Some travel required
Knowledge and Skills Requirements
- 10-15 years of experience
- External or internal communications at senior levels, including navigating robust processes and protocols to ensure quality and risk management.
- Excellent communication and stakeholder management skills – able to effectively manage and influence senior leaders, as well as a broad range of internal and client-facing professionals.
- Excellent writing and content development skills.
- Strong leadership skills.
- Sound judgement – critical thinking and ability to navigate ambiguity.
- Agile and innovative mindset, help drive change and challenge status quo.
- Business acumen – 360° understanding of EY’s business and services, including global strategy, market competitive dynamics, financial performance metrics and value drivers.
- Strong understanding of global business issues, current affairs, economics and politics.
- An international outlook and an ability to work across geographies and cultures.
- Work effectively in a complex matrix organization across many initiatives.
- Strong team player that builds consensus, comfortable working collaboratively, virtually and independently.
- Attention to detail.
- Ability to work in a high-pace and agile environment.
- Ability to work under pressure and to tight deadlines, managing multiple priorities effectively.
- Ability to synthesize complex information into simple, high-impact messages.
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.