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FSO - Business Transformation - Banking - Corporate Commercial and SME Banking - Consulting Manager

Location:  New York
Other locations:  Primary Location Only
Salary: Competitive
Date:  Jun 29, 2024

Job description

Requisition ID:  1508731
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.  At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

This position could be located in NY or NC.


EY is the only professional services firm with a separate business unit (“FSO”) that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry.  If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team!


The Business Transformation practice offers global and regional financial services clients the assistance needed to improve their performance in a rapidly changing business environment. We assemble experienced multidisciplinary teams, use consistent and proven global methodologies, and draw on the full breadth of EY’s global reach, depth of capabilities and knowledge. Collectively, the group has a comprehensive skill set, which supports the delivery of operations, technology, product, sales, compliance, and risk projects for top clients in the U.S. financial services industry.


The objective of our Business Transformation – Corporate, Commercial and Small and Medium Enterprise (CCSB) Banking Practice is to support financial services to continually innovate, transform to retain relevance, and deliver on growth. You can expect to work with client resources to analyze, evaluate, and enhance transformational programs within CCSB’s key initiatives: 1) cash management, transaction banking, treasury and payments modernization, 2) client and front-office growth strategies to drive a more digital, responsive and efficient customer experience, 3) technology modernization of legacy platforms to raise efficiencies and build out digital capabilities, 4) commercial lending technology enablement across the middle and back-office functions and 5) trade transformation.


The opportunity:


You will have the chance to be part of a fast-moving, high-growth company. We offer variety, challenge, responsibility, and the opportunity to realize your leadership potential.  If you are interested in being part of a dynamic team, serving clients and reaching your full potential, EY Consulting is for you!


Your key responsibilities:


As a Manager, you’re likely to spend most of your time on operational and technical aspects of client business.  You will manage and lead client engagement teams with diverse skills and backgrounds, fostering an innovative and inclusive team-oriented work environment and provide constructive on-the-job feedback/coaching to team members. You will be at the center of the engagement driving work while maintaining close ties with the client.  This requires developing an in-depth understanding of our clients’ unique needs and goals to effectively lead a workstream while delivering meaningful improvement insights. A manager will drive high-quality work products within expected timeframes and on budget.

You will be an active member in providing counselling and mentoring to junior consultants within the organization. A Manager is also responsible for contributing to practice collateral and driving growth in the marketplace to further the development of our brand, our business and our people.


Skills and Attributes for Success:

  • Consistently mentor and develop junior resources
  • Develop trust-based relationships with clients
  • Collaboratively define a delivery plan with your team and engagement leadership
  • Relentlessly deliver exceptional client service
  • Develop expertise in specific practice areas to increase knowledge base and capabilities


To qualify for the role, you must have:


  • Bachelor's degree plus approximately 5+ years of related work experience; or a graduate degree plus approximately 4+ years of related work experience, specifically within CCSB Banking, CCSB Credit, Treasury Management, Transaction Banking and/or Client Front Office
  • Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing industry and deep content knowledge in the CCSB space
  • Demonstrated ability to manage and supervise a workstream through all phases of the project lifecycle
  • Experience creating detailed project plans, managing tasks and deliverables against the plan, reviewing outputs, and providing feedback to team members
  • Ability to travel – you will likely spend a significant amount of time onsite with our clients. This travel can be as much as 80% to 100% of a work week and may be international.

Ideally, you’ll also have experience in:


  • Consulting experience with a Big 4 firm or large global financial institution
  • CCSB Lending/Credit experience across the credit lifecycle (e.g. sales/origination, underwriting, fulfillment, servicing, loan accounting, monitoring, and default)
  • Experience in transaction banking
  • Knowledge of KYC, AML, and other applicable compliance regulations
  • Channel (branch, online, mobile, contact center, relationship manager) transformation experience
  • Experience with operating model design to define target state business, operations, technology, and control partner functions
  • Experience in core platform transformation to support the changing business and regulatory landscape, enabling the realization of strategic business priorities including improved client experience, market expansion and easier partner/correspondent banking integration
  • Experience in design, testing, and implementation of technology-enabled solutions
  • Experience in capability maturity model planning, roadmap development and investment prioritization for large-scale, strategic, and transformative initiatives


What we look for:


If you’re a natural leader, with a talent for motivating individuals, building relationships, and solving complex client problems, we’re interested in you. You’ll need to be ready to listen and confident in challenging the status quo. Top performers in this role will have strong experience contributing content to pursuits, collaboratively structuring work, managing teams, developing reusable collateral, and experience working with C-suite client executives. If you have a genuine passion for helping businesses achieve their full potential, this role is for you.

What we offer
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The salary range for this job in most geographic locations in the US is $119,900 to $219,800. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $143,900 to $249,800.  Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It’s yours to build.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
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