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FSO Business Consulting - Business Design - Digital Strategy/Customer Excellence - Senior

Location:  New York
Other locations:  Primary Location Only
Salary: Competitive
Date:  Mar 4, 2025

Job description

Requisition ID:  1558458
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.
 
The exceptional EY experience. It's yours to build.
 
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
 

FSO Business Consulting – Business Design – Digital Strategy/Customer Excellence – Senior: This position could be located in NY, NC.

 

EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!

 

Job Duties:

 Analyze information to help clients make business decision, embracing innovative solutions and new ways of transforming business that prioritize customer and employee satisfaction. Conduct studies, design systems and procedures, and recommend operational changes to assist clients in operating more efficiently and effectively. Make recommendations to clients through presentations and written reports, and confer with clients to ensure recommended changes are working effectively to improve their businesses.[AL1] 

 

Provide technical guidance and share knowledge with team members with diverse skills and backgrounds. Consistently deliver quality client services focusing on more complex, judgmental and/or specialized issues. Demonstrate technical capabilities and professional knowledge. Learn about EY and its service lines and actively assess and present ways to apply knowledge and services. [AL2] 

 

Requirements:

Bachelor’s degree in Finance, Accounting, Economics, Information Systems, Marketing, Engineering, Political Science or a related field and 2 years of related work experience. Alternatively, will accept a Master’s degree in Finance, Accounting, Economics, Information Systems, Marketing, Engineering, Political Science or a related field and 1 year of related work experience. [AL3] 

 

Must have 1 year [AL4] of experience at a financial services company or 1 year of comparable experience working as a consultant in a professional services firm delivering advisory services to financial services industry clients.

 

Must have 1 year of experience communicating technical study conclusions through written reports and presentations using PowerPoint, Excel, Word, and/or Visio.

 

Must have 1 year of experience documenting clients’ issues and requirements, determining root causes, and developing improvement plans.

 

Must have 1 year of experience using strategy and management frameworks, including at least one of the following: Porters 5 Forces, Market Structure Analysis, Corporate Valuation, and/or Marketing Strategy.

 

Must have 1 year of experience guiding strategy formulation engagements/initiatives.

 

Must have 1 year of experience developing business strategies for transformational change initiatives related to growth, innovation, digital transformation, efficiency, corporate venturing, and/or risk management.

 

Must have 1 year of experience in applied analytics, strategic planning, investment portfolio planning, target operating models, product strategy, and product roadmaps.

 

Must have 1 year of experience advising clients on financial technology and disruptive innovation strategies.

 

Must have 1 years of experience with at least 3 of the following technical competencies:

  • Strategic Planning
  • Growth Strategy
  • Corporate Strategy
  • Portfolio Strategy
  • Innovation Strategy
  • New Product Development Strategy
  • New Market Entry Strategy
  • Applied Analytics in Strategy Use Cases
  • Value Creation Strategy
  • Cost Optimization
  • FinTech Strategy
  • Digital Disruption Strategy
  • Requires travel up to 80%, of which 20% may be international, to serve client needs.
  • Employer will accept any suitable combination of education, training or experience.
 
What we offer
 
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $96,300 to $176,500. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $115,500 to $200,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
 
  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
 
EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
 
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
 
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
 
For those living in California, please click here for additional information.
 
EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
 
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com

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