Business Support Center Executive Assistant - Specialty Desk for Senior Leader Support

Location: Cleveland or Louisville

As part of our Enterprise Support Services team, you’ll be an integral part of our business enablement functions that keep our organization running strong. You’ll use your interpersonal and communication skills (verbal and written) to interface with employees at all levels. As an Executive Assistant working with Executive Support Administrators in their support of our senior leaders, you’ll work across teams to provide the knowledge, resources and tools that help EY teams deliver exceptional quality service to our clients, win in the marketplace and support the firm’s growth and profitability.   

The opportunity  

You’ll provide administrative support working with our Executive Support Administrators in their support of our senior leaders within the organization. You may also assist other teams as required. You’ll be a key member of a team using your experience, skills and knowledge of organizational policies, procedures and practices to help achieve the goals of the business. You’ll be part of a high-performing, diverse and inclusive team sharing best practices.  

Your key responsibilities  

• Organizing and managing comprehensive schedules and travel and expenses 
• Preparing and revising documents including presentations, emails, reports, agendas 
• Coordinating internal and external events as needed, if applicable  
• Developing relationships with key internal/external stakeholders
• Assisting with project plans for small project teams in local and virtual team settings 
• Responding to internal customer needs; making certain all queries/concerns are resolved and adhere to firm policy 
• Applying and sharing knowledge obtained on work processes, resources, structure and business of the firm/service line/functional group 
• Working closely with managers to receive timely feedback, providing quality service and making certain of satisfaction  

Skills and attributes for success 

• Attention to details and self-assurance of quality of work performed 
• Effectively manage conflicting priorities, organize workflow and team with colleagues to accomplish tasks and balance workloads 
• Proactively leverage and share knowledge with colleagues 
• Gain, develop and demonstrate solid working knowledge of firm structure, service lines, key personnel, software and organizational policies and procedures 
• Receive limited supervision; more often work independently  

To qualify for the role, you must have  

• Associate degree in related discipline or equivalent work experience 
• Minimum of three years of related work experience as an Executive or Administrative Assistant supporting multiple key stakeholders within a large corporate environment 
• Proficiency in MS Word, Excel, PowerPoint, Teams and Outlook  

  Ideally, you’ll also have  

• Proficiency in automated calendar management tools (e.g., Outlook) and various IOS and Android mobile devices 
• Proficiency in MS SharePoint  

What we look for 

Highly motivated and agile individuals with excellent problem-solving skills and the ability to manage shifting priorities in a rapidly changing industry. An effective communicator, you’ll be a confident team player who collaborates with people from diverse teams while looking to develop your career in a dynamic organization.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.