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Manager or Senior Manager - Change Management and Workforce Advisory - Montreal

Location:  Montréal
Other locations:  Primary Location Only
Salary: Competitive
Date:  Sep 10, 2023

Job description

Requisition ID:  933723

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.


As part of EY’s focus on the people agenda of organizations and change initiatives, our People Advisory Services (PAS) professionals assist our clients in successfully managing and sustaining people, process and/or technology change. This may include the identification and management of stakeholders, leadership development, organizational design, training, cultural assessment and development, diversity, equity and inclusion, talent management, workforce strategies, and planning and executing key communications.


The opportunity


We are seeking a manager/ senior manager for our PAS practice. In joining our team, you will gain valuable experience and a wealth of knowledge by working across various capabilities and service offerings. Working in multidisciplinary teams, often directly with leaders of major organizations, you will bring diverse perspectives to every challenge. 


Our managers and senior managers are responsible for managing multiple projects and are accountable for the deliverables, cost, schedule, and quality of their projects. As key holders of the client relationships, they are responsible for developing and maintaining strong business relationships, representing both PAS and EY at our clients. They actively participate in the development of our people and in the management of all commercial aspects of consulting. 


Whether your passion is devising and driving large scale change strategies, improving organizational design, or transforming HR organizations, you will find an opportunity to cultivate innovation and purpose in an environment that is both entrepreneurial and collaborative. We will help you achieve your potential by supporting your professional development and by providing you with opportunities to strengthen your leadership skills.

Our Montreal practice is uniquely and strategically positioned to advise leaders from multiple industries in the face of increasing disruption, an ever-changing workforce, and evolving business landscape. We have a large growing team of fully bilingual professionals experienced in various services offerings from transformational change management to HR transformation, with whom you will deliver your projects.

Your key responsibilities

  • You will have already achieved outstanding professional success and are a seasoned manager/senior manager with experience:
  • Managing the entire life cycle of your projects from project planning to successful delivery, ensuring high quality deliverables within time and budget, and monitoring risks
  • Integrating with other service line leads in large scale transformation programs, providing guidance and supporting the transformation office
  • Working with senior leadership and executives to create alignment in order to support program success
  • Delivering large scale and strategic projects, demonstrating high levels of technical and professional knowledge, contributing to deliverables and work products (e.g., writing reports or facilitating workshops)
  • Delivering projects in one or more of the capacities below:
    • Organisational change management and training programs in large business transformation contexts, including strategy changes, multiple process changes, and technology implementations
    • HR transformation programs
    • Organizational design mandates, including workforce optimization or business transformation enablement 
    • Future of work programs
    • Culture transformations, Diversity Equity and Inclusion programs, and leadership and coaching programs
  • Leading delivery teams of 2-10 people, providing direction and coaching
  • Providing career counselling to 1 to 5 people


Managers and senior managers will have similar responsibilities in their day-to-day work; however, senior managers might be responsible of larger and/or a greater number of projects. In addition, senior managers are expected to contribute more to internal activities such as staffing and growth strategies and will have business development targets.


Skills and attributes for success

  • A thorough understanding of complex people concepts such as change or future of work
  • Ability to model excellent client service by establishing goals and implementation plans to meet client business priorities and achieve high-quality deliverables within expected timeframes
  • Skills in developing long-term relationships and networks with the client as well as with other EY team members across all practices to serve client need
  • Understanding of EY and its service lines, and ability to assess/present ways to serve clients and generate new business opportunities
  • Experience with monitoring progress, managing risk, and ensuring that key stakeholders are kept informed about progress, expected outcomes and expectations of service
  • Understanding of financial modeling and budgeting for consulting projects
  • Ability to work collaboratively in a team environment (knows when to lead, when to follow and when to deliver), paired with an eagerness to engage in tactical execution when needed to support the team
  • Willingness to provide constructive on-the-job feedback/training while fostering an innovative and team-oriented work environment
  • Effective organization and time management skills with the ability to work under pressure and adhere to multiple project deadlines
  • Strong analytical and problem-solving skills
  • Excellent oral, written, and presentation skills in both French and English. This role involves interaction with clients operating nationally and globally. Bilingualism in French and English is therefore a requirement.
  • Intellectual curiosity to stay on top of industry and market trends, ability to think outside of the box, thrive on new challenges
  • Strong work ethic
  • Flexibility and ability to travel, travel is estimated at 30%


To qualify for the role you must have 

  • A Bachelor degree and/or Master's degree with an emphasis on Business, Human Resources, Communication, Psychology
  • 5-10+ years of progressively responsible roles in management and/or consulting
  • A proven record of exposure to various people-focused projects in areas such as organisational change management, human resources or business transformation
  • Experience providing francophone-only advisory services in any people-focused project 


Ideally, you’ll also have

  • 3+ years of consulting experience in People Consulting, Strategy, or Business Transformation


What we look for


We are interested in professionals who enjoy promoting the people agenda in organizations and change initiatives, bringing people issues and challenges to the forefront. You will need the confidence to keep the people agenda front and center, as well as the interpersonal skills and communications savvy to do this in a way that integrates well with executive priorities and objectives. You will also need to contribute to the development and growth of our growing team of consultants. 


What we offer


At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.


We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

  • Support and coaching from some of the most engaging colleagues in the industry
  • Learning opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you


Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advocating for the LGBT+ community, promoting our Neurodiversity Centre of Excellence and Accessibility initiatives, and are dedicated to amplifying the voices of Indigenous people (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.


EY | Building a better working world 


EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.


Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  


Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

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