Junior RPA Functional Analyst_Team Automation

Join our Technology Consulting team in Milan, Rome, and Bari and take your career to the next level with EY.

Who is EY?
EY is one of the Big 4 consulting firms. What sets us apart from other companies is our ability to transform the business and working methods of our clients, whether they are large multinationals, small businesses, or public administrations. Our work culture is based on trust, autonomy, and mutual respect, focusing on achieving results through a hybrid working model.

#TELLMEY – What they say about us 
These are the most influential factors that led our colleagues to choose us in 2024!

1. Learning and Development: over 50 hours of training per person per year;
2. Career Progression: in only the last 12 months, 65% of EY employees have received a career advancement;
3. Salary and Benefits: With a wide range of corporate agreements, from gym memberships to shopping, to free telemedicine and psychological support services;
4. Mobility and International Opportunities: Including the possibility to work abroad for up to 20 days without being on a business trip;
5. Smart Working: Without centrally predetermined days.

We are seeking a motivated and detail-oriented Junior Robotic Process Automation (RPA) Functional Analyst to join our Automation team. The Junior RPA Functional Analyst will assist in the analysis, design, and implementation of RPA solutions to enhance business processes and improve efficiency.

Responsibilities:

• Assist in gathering and analyzing business requirements for RPA projects.
• Collaborate with business stakeholders and RPA developers to identify automation opportunities.
• Document process workflows, business rules, and functional requirements.
• Support the design and development of RPA solutions by providing functional insights and clarifications.
• Participate in testing and validation of RPA solutions to ensure they meet business requirements.
• Assist in the preparation of training materials and user documentation for RPA solutions.
• Provide support to end-users during the deployment and post-implementation phases.
• Monitor and report on the performance of RPA solutions, identifying areas for improvement.
• Stay up-to-date with RPA technologies and best practices to contribute to continuous improvement efforts.

Who are we looking for? People with:

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Ability to work as part of a team.
• Basic understanding of RPA concepts and tools (e.g., Microsoft Power Automate and UiPath) 
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Nice to have:

• Previous experience or internship in business analysis, process improvement, or RPA is a plus.
• Familiarity with process mapping and documentation tools.
• Basic knowledge of programming languages such as Python, C#, or Java is a plus.

What to expect at EY

• Projects of all kinds for clients in every sector;
• Over 450,000 hours of training provided to enhance your technical skills and personal talent;
• A Counselor who will support you in your professional journey;
• Flexible smart working policies and the possibility to work abroad;
• Diverse corporate welfare benefits and programs.

EY promotes diversity, equity, and inclusion, valuing uniqueness regardless of age, gender, ability, experience, culture, sexual orientation, religion, disability, and socioeconomic background. All our job offers are equally addressed to people with disabilities, in accordance with Italian law L. 68/99. Our goal is to create a fair and accessible work environment.