Government and Public Sector - Research Development and Analytics Manager

Government and Public Sector – Project Manager – Research, Development, & Analytics

From strategy to execution, the Government and Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans, and citizens; delivering essential public services; and helping those in need. EY is ready to help our government build a better working world.

​​​​EY delivers unparalleled service in big data, business intelligence, and digital analytics built on a blend of custom-developed methods related to customer analytics, data visualization, and optimization. We leverage best practices and a high degree of business acumen that has been compiled over years of experience to ensure the highest level of execution and satisfaction for our clients. At EY, our methods are not tied to any specific platforms but rather arrived at by analyzing business needs and making sure that the solutions delivered meet all client goals.

The opportunity

You will help our clients navigate the complex world of modern data science and analytics. We’ll look to you to provide our clients with a unique business perspective on how data science and analytics can transform and improve their entire organization – starting with key business issues they face. This is a high growth, high visibility area with plenty of opportunities to enhance your skillset and build your career.

We are seeking a Project Manager focused on Research, Development and Analytics to join our expanding business. The role will interface with clients, senior executives, and mid-level managers to develop research & development whitepapers, lead our data analytics team building reports and dashboards, support ad-hoc client meetings, build research priorities with expert justification, and support the development of an innovation management system.

Position Responsibilities: 

• Lead development and maintenance of a set of dashboards and reports for tracking project deliverables against objectives and value metrics, specially focused on increasing innovation capacity for the client and the firm. 

• Develop and maintain common templates for dashboard and report generation. Monitor and improve innovation processes and procedures. Train team members on improved processes.  

• Liaise with clients and other project team members to track performance across all programs. 

• Support program planning by looking across the portfolio at requirements, scope, and resources to provide analysis for preferred implementation plans and schedules based on value delivered to client and the firm. 
• Take lead with project teams to gather all levels of project plans and new business ideas; integrate plans and ideas into a project management system, e.g. “backlog” or “parking lot” management. 

• Lead research and feasibility studies, write whitepapers and perform risk analysis of innovative opportunities and provide leadership and clients with an understanding of the current recommended actions to address across the portfolio. 

• Lead client liaison meetings as a domain expert offering valuable knowledge and assistance to clients in specified knowledge area(s). 

• Regularly attend training and education events, such as industry symposiums and technology demonstrations, in support of the client and the firm. 

• Articulate and communicate the value gain offered by the portfolio.  

• Work with other projects managers and/or analysts, and stakeholders to ensure that all system data is accurate. 

• Assist in writing and developing whitepapers based on ideas generated both internally and for clients for research and development purposes, including "what-if " analysis. 

• Assist in forecasting value performance through feasibility studies and perform risk analysis of innovation opportunities and provide management with an understanding of the current recommended actions to address across the portfolio.  

• Support program planning by looking across the portfolio at requirements, scope, and resources to provide domain expertise for opportunity implementation plans based on value delivered to client and the firm. 

• Assist in ensuring management understanding of innovation processes, including tools and methodologies. 

• Assist in developing innovation management processes, both internally to the firm and externally with clients. 

• Willingness to work a flexible schedule as needed to develop and manage schedule and ad-hoc requests. 

• Challenge the status quo of standard project-based client-product delivery. 

To qualify for the role, you must have

• Bachelor's degree
• Eligible to obtain and maintain a Secret Clearance
• Minimum 7 years of related experience
• Highly proficient with reporting/dashboarding tools, such as Microsoft PowerBI, and proficiency to include data system integrations and data visualized storytelling.  
• Experience providing analysis for Project Management support preferably for system implementations in the Federal government. 

• Highly proficient in use of MS Project, SharePoint, Excel, Word, PowerPoint, Visio. 

• Experience with DHS clients is preferred, especially CBP and TSA. 

• Demonstrated ability to balance technical/cost/schedule constraints.  

• Experience with robotic process automation (RPA) tools and techniques is preferred. 

• Experience with Innovation Management techniques and Innovation Life Cycle is a plus. 

• Good working knowledge of the Software Development Life Cycle (SDLC) and Agile methodologies is preferred. 

• Highly Proficient with Jira and/or other agile-supportive project management tools. 

• Experience with product design and prototyping is a plus. 

• Excellent written and verbal communication skills, including strong ability to distill complicated business and technology processes into consumable knowledge for leadership decision-making. 

• Direct knowledge in the fields of aviation security, physical security, biometrics, physical identity, digital identity, access control, or security technology is a plus. 

• Good working knowledge of TSA’s Registered Traveler (RT) and TSA PreCheck® programs, CBP’s Trusted Traveler Program including Global Entry, and airport/aviation security procedures and regulations is a plus. 

• Experience performing customer experience (CX) analysis and improvement recommendations. 

Due to the nature of our work in the Government and Public Sector, work may be required to be completed at client, EY and/or contractor sites. Our goal is to assign professionals to projects within a commutable distance of their work location office.  In certain circumstances, travel may be required beyond your work location based on client and project needs. Candidates should be willing to travel 20 – 30% or more.

What we look for

We’re interested in passionate leaders with strong vision and a desire to stay on top of trends in the Data Science and Big Data industry. If you have a genuine passion for helping businesses achieve the full potential of their data, this role is for you.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.