Government and Public Sector - Federal Program Senior Manager

Government and Public Sector – Program Senior Manager

From strategy to execution, the Government & Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans and citizens; delivering essential public services; and helping those in need. EY is ready to help our government build a better working world.

The opportunity

We’re currently looking for qualified professionals interested in helping US federal, state and local agencies better manage their programs and projects. If you are looking to make an impact in how our government provides its services, then come join us!

Your key responsibilities

As one of our Program Senior Managers, you’ll work with government clients to support and improve a broad range of Program Management (PM) operations, including integration, scope, time, cost, quality, human resources, communications, risk, procurement and stakeholder management. You will have the opportunity to apply your knowledge on meaningful and complex projects, while working with multidisciplinary teams and industry leaders. Key responsibilities of the position include:

• Works in collaborative environment with various project teams to support the mission of and it’s components
• Acts as a trusted client advisor, responsible for project delivery
• Lead multiple operational projects and teams in a collaborative team environment
• Responsible for program and project scoping, planning and tracking, on-time delivery, and high quality deliverables and services
• Develops program implementation plans and establishes mechanisms for incorporating lessons learned for continuous improvement
• Responsible for managing the delivery of services in compliance with the Statement of Work (SOW)
• Meets financial objectives for the contact and task order(s)
• Prepares and participates in client presentations
• Provides strategic initiatives, produces status reports for the client, leads monthly COR reviews, and ensures acceptable performance and contract compliance
• Assist in identifying key capability gaps and assist in developing recommendations to address these gaps
• Coordinate with both internal and external stakeholders
• Participates in development of proposals in support of new business development
• Oversee a delivery team and be main point of contact for clients for assigned projects
• Supports hiring/recruiting as needed to support various business initiatives
• Supports business development and sales opportunities including but not limited to identifying growth opportunities and supporting and preparing RFI/RFP/RFQ solicitation responses (written and oral)
• Building, managing and motivating high-performing teams, including supporting people-related initiatives (e.g., recruitment, retention, training, competency development)
• Developing people through effective leadership, coaching, mentoring and performance assessment of all levels of staff
• Communicating workplace policies, procedures and practices to all levels of staff

Skills and attributes for success

• Understand clients’ cultures and operations to influence important decisions
• Leverage industry leading practices and trends to provide valuable insights to clients
• Assist with cultivating and managing business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients.
• Develop and maintain long-term client relationships and networks. Develop relationships with team members across all EY practices to serve client needs.

To qualify for the role you must have

• A bachelor's degree
• 15 years of experience leading teams on engagements required
• 10+ years managerial experience with direct supervisory responsibilities
• 10+ more years supporting DHS components
• 10+ more years managerial experience in supervising cross-functional teams and complex projects
• Subject matter expertise, demonstrating significant breadth and depth in multiple domains of work including business transformation, performance management, emerging technologies, innovation, travel, trade, biometrics, information systems, and technology platforms
• Must be able to obtain and maintain a secret clearance
• Program Management Professional (PMP) certification

Due to the nature of our work in the Government and Public Sector, work may be required to be completed at client, EY and/or contractor sites. Our goal is to assign professionals to projects within a commutable distance of their work location office.  In certain circumstances, travel may be required beyond your work location based on client and project needs. Candidates should be willing to travel on average 25% to 30% or more in a hybrid environment.

Ideally you'll also have 

• Portfolio management professional
• PM professional
• Project management professional
• Certified scrum master
• Lean Six Sigma master black belt

What we look for

Top performers have experience leading client service projects, business devolvement efforts and internal growth initiatives. The candidate should have experience delivering services for project plans on large, complex engagements. Experience with federal, state or local agencies, often gained by working in a Big Four global management consulting firm or a blue-chip company focused on the government and public sector, is a plus.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.