Government and Public Sector - Deputy Program Manager

From strategy to execution, the Government & Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans and citizens; delivering essential public services; and helping those in need. EY is ready to help our government build a better working world. 

The opportunity 

EY US is currently looking for qualified professionals interested in helping US federal, state and local agencies better manage their programs and projects. If you are looking to make an impact in how our government provides its services.  

Your key responsibilities 

As a member of GPS, you’ll work with government clients to support and improve a broad range of Program Management (PM) operations, including integration, scope, time, cost, quality, human resources, communications, risk, procurement and stakeholder management. You will have the opportunity to apply your PM knowledge to meaningful and complex projects, while working with multidisciplinary teams and industry leaders. We also will provide access to robust PM training programs and in-house PM leadership. Key responsibilities of the position include:  

• Acts as a trusted client advisor, responsible for project delivery
• Lead multiple operational projects and teams in a collaborative team environment
• Responsible for project scoping, planning and tracking, on-time delivery, and high quality deliverables and services
• Meets financial objectives
• Prepares and participates in client presentations
• Provides advice, assistance and written recommendations on strategic initiatives and performance improvement opportunities
• Assist in identifying key capability gaps and assist in developing recommendations to address these gaps
• Coordinate with both internal and external stakeholders
• Participates in development of proposals in support of new business development
• Oversee a delivery team and be main point of contact for clients for assigned projects

• Working independently and in teams to collect and analyze data to develop innovative recommendations and methodologies for organizational, process and technology improvements  
• Developing people through effective leadership, coaching and mentoring staff  
• Supporting people-related initiatives through competency brand building (e.g., recruitment, retention, training, competency development) 

Skills and attributes for success 

• Understand clients’ cultures and operations to influence important decisions 
• Leverage industry leading practices and trends to provide valuable insights to clients 
• Assist with cultivating and managing business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. 
• Develop and maintain long-term client relationships and networks. Develop relationships with team members across all EY practices to serve client needs. 

To qualify for the role you must have 

• A bachelor’s degree
• Willingness and ability to travel to client site. 
• Must be able to obtain and maintain a secret clearance or higher.  
• Active Program Management Professional (PMP) certification
• 8 or more years of relevant professional work experience as a program/project manager and business analyst
• 5 or more years supporting DHS components
• 5 or more years managerial experience in supervising cross-functional teams and complex projects
• 5 or more years managerial experience with direct supervisory responsibilities

• Subject matter expertise, demonstrating significant breadth and depth in multiple domains of work including business transformation, performance management, emerging technologies, innovation, travel, trade, biometrics, information systems, and technology platforms
• Excellent communications skills, including verbal, written, interpersonal, and presentation
• Well-organized with a track-record of producing high-quality deliverables on time
• High level of proficiency in Microsoft Office applications (Word, Excel, and PowerPoint)

Due to the nature of our work in the Government and Public Sector, work may be required to be completed at client, EY and/or contractor sites. Our goal is to assign professionals to projects within a commutable distance of their work location office.  In certain circumstances, travel may be required beyond your work location based on client and project needs. Candidates should be willing to travel on average 25% to 30% or more in a hybrid environment.

Ideally you'll also have 

• Active CBP Public Trust

• Project management professional  

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.