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Senior Payroll Associate (Service Delivery/Implementations) Newcastle Upon Tyne/Manchester

Location:  Manchester
Other locations:  Primary Location Only
Salary: Competitive
Date:  Jul 7, 2024

Job description

Requisition ID:  1491816

The opportunity

We are currently looking for Senior Payroll Associates to join our growing UK Payroll Operate in either Newcastle Upon Tyne, Manchester or Belfast!. This is an excellent opportunity to join our fast-growing payroll team within EY. Reporting to the Payroll Manager, the successful candidate will be part of a team with responsibility for the successful payroll implementation or delivery of payroll services for new and existing clients. You will need to ensure all payrolls are executed to a high standard, manage stakeholders, report on internal EY metrics and build positive relationships across the firm.  As part of this role, you will also need to prioritise your time and workload to ensure payrolls are delivered on time. The role will focus on managing and processing a portfolio of payroll clients, offering an excellent service and help implementing best practise initiatives and the candidate must have a high level of accuracy and attention to detail


Your key responsibilities


  • Processing the payroll data each pay period in a timely and accurate manner
  • Setting up new joiners and terminating employees on the payroll software 
  • Importing pay data into the payroll software
  • Manual calculation of pro-rated payments for joiners/leavers
  • Processing statutory payments
  • Calculating retrospective payments
  • Setting up pay components within the payroll software to include linking for overtime payments
  • Calculating the PAYE tax, NI and Apprenticeship Levy amounts payable
  • Complete payroll reports, including bespoke financial reports such as general ledger reports
  • Ensuring regulatory compliance i.e., RTI, Auto Enrolment and Apprentice Levy. 
  • Creating BACS files for the payment of employees, and ensuring calendar invites are set up per annum
  • Issuing payslips / P45’s and P60’s to employees
  • Completing all necessary checklists for audit purposes
  • Set up and administration of pensions information
  • Executing management reports and KPI reports on the payroll process. 
  • Providing other management information to Payroll Leadership, as required.  
  • Identify and implement process improvements within the team, ensuring client payrolls are processed effectively and efficiently. 
  • Participation in payroll system testing to ensure software meets all legislative requirements. 



  • Complete a detailed review of payrolls that have been processed by Associates to ensure 100% accuracy
  • Review all emails and client deliverables that have been compiled by Associates before sending to the client
  • Ensuring that the client mailbox is monitored, and emails are responded to and filed in an accurate and timely manner. 
  • Providing subject matter advice and support to junior associates and clients. 
  • Ensuring all internal EY quality and risk management activities are completed on behalf of each client. 
  • Reviewing client contracts to understand fees, scope and contractual requirements.    
  • Ensuring all payroll controls are executed and any issues with the payroll are identified and resolved. 
  • Participation in annual ISAE certification process



  • Reviewing incoming work from transitions to ensure team understands payroll scope of work and specific client processes.  
  • Ensure that all your work is covered when going on periods of annual leave. All necessary handovers should be made prior to leaving for annual leave
  • Help when other colleagues are going off on leave to ensure that their payrolls are completed during their absence 


Engagement Financials

  • Review of Billing Reconciliation Template with hires, leavers, number of employees and any additional agreed fees
  • Review of prepared bills in Mercury 
  • Checking previous bills have been paid and are up to date
  • Sending Billing to clients each month
  • Monitoring engagements to ensure accurate recording of time, identifying changes in margin and tracking revenue. 
  • Providing Payroll Leadership with reporting on engagement financials. 


Coaching and Training

  • Proactively coach and share your knowledge with our Associates to help them upskill 
  • Prepare and deliver internal training on key payroll and EY topics. 
  • Monitor the performance of our Associates, and where knowledge gaps are identified, proactively suggest remedial action to management through internal or external training 
  • Support our Associates by being the first escalation point for complex queries which you will use your knowledge and experience to see through to resolution, or escalate to Management when required
  • Provide constructive feedback to junior associates as part of quarterly feedback cycles. 
  • Participate in all EY LEAD and coaching activities. 


Skills and attributes for success

  • Good knowledge and understanding of payroll compliance and best practice
  • Excellent IT Skills and highly competent with Word, Excel and Outlook
  • Good workload management skills and ability to work to deadlines
  • Ability to handle increasingly high volume of work in a fast paced, deadline driven environment in a calm manner
  • Understanding of payroll compliance including AE, RTI, Apprenticeship Levy, Employment Allowance
  • Understanding of financial service regulator processes such as know your client and anti-money laundering
  • Previous experience in a Big 4 firm of payroll bureau is desirable


To qualify for the role, you must have

  • 5 to 7 years of end-to-end payroll processing experience and knowledge
  • Experience with Iris payroll software
  • CIPP or alternative payroll qualification
  • Experience in payroll implementation or service delivery


What we look for

  • A self-motivated team player with excellent communication and presentation skills. 
  • Critical Thinking – ability to work under own initiative to solve problems either by research or by signposting how problems can be solved
  • Flexibility – to meet the demands of the position (i.e., quick turnarounds)
  • Proactive approach to coaching and knowledge sharing
  • Improvement minded individuals 


What working at EY offers

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you


About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.


If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.


Join us in building a better working world.


Apply now.

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