Product Specialist, Global Tax E-invoicing Solution - GTES

The opportunity

With the continuing and rapid development of tax technology solutions and in particular Software-as-a-Service (SaaS) solutions, it is necessary to enhance our operational models to achieve success in the future. In preparation for the future, EY Tax and Law have created a new “Centre of Excellence” (CoE) to support SaaS solutions throughout their lifecycle. 

The objectives of the SaaS CoE are twofold: 

• Operational management of Tax and Law SaaS solutions 
• Sales enablement and support to drive the market success of these solutions 

The SaaS CoE currently supports Tax and Lax solutions Global VAT Reporting Tool (GVRT), Global Tax E-invoicing Solution (GTES), Mandatory Disclosure Regime (MDR) Web, EY GloBE Engine (Pillar II/BEPS) and Digital Tax Platform (DTP), and this number of solutions is expected to grow rapidly. 

In joining the SaaS CoE, you will have an exciting opportunity to contribute to the ongoing success of this new business unit, becoming deeply embedded in the operational management of the SaaS CoE and thus ensuring the smooth running of the technology solutions that it supports.

Your key responsibilities

EY is looking for a Product Specialist to help support its ground-breaking product GTES, which looks to reimagine how our clients can manage their global e-invoicing and e-reporting obligations in this dynamic and rapidly growing area. As part of our new Global SaaS business, you will support the Product Manager in the development, enhancement, and delivery of our e-invoicing products. You will play a key role in gathering requirements, conducting market research, and ensuring that our solutions meet customer needs and regulatory standards.  Your expertise will help drive product success and contribute to the overall growth of the GTES program.

The successful candidate will work collaboratively with cross-functional teams to ensure the effective execution of the product strategy, prioritise the product backlog, and ensure successful delivery of the product. The candidate should have an understanding of the electronic invoicing landscape, as well as the Agile development methodology.

Our global reach and combination of tax, tech, and client knowledge make us the perfect platform to build your career.

Your responsibilities will include

• Assist the Product Manager and Functional Lead in defining product requirements and specifications based on market research and customer feedback
• Conduct competitive analysis and market research to identify trends, opportunities, and best practices in e-invoicing and tax compliance
• Collaborate with cross-functional teams, including product, engineering, go-to-market, and delivery, to support product development and enhancements
• Support local country engagement efforts to gather product requirements and ensure alignment with regional regulations and customer needs
• Help manage the product backlog, prioritizing features and improvements based on stakeholder input and business objectives
• Maintain comprehensive product documentation in collaboration with the Functional Product Lead, ensuring accuracy and accessibility for all stakeholders
• Support the Product Manager in developing and executing product launch plans, including marketing strategies and training materials
• Monitor product performance and user feedback, providing insights and recommendations for continuous improvement
• Assist in stakeholder engagement efforts, ensuring clear communication and alignment on product goals and deliverables
• Prepare and present product updates and reports to the Product Manager and other stakeholders

Skills and attributes for success

We are looking for a person with excellent communication abilities, with relevant experience from indirect tax technology and e-invoicing.

• To qualify for the role, you must have:
  
  • Experience in product management, product development, or a related role, preferably in tax technology 
  • Strong understanding of e-invoicing solutions and global tax compliance requirements
  • Proficient in project management tools and methodologies (e.g., Agile)
  • Excellent analytical and problem-solving skills, with a data-driven approach to decision-making
  • Strong communication and interpersonal skills, with the ability to collaborate effectively across teams and engage with local stakeholders
  • Detail-oriented with strong organizational skills and the ability to manage multiple priorities
  • Ability to adapt to a fast-paced environment and work independently as well as part of a team
  • Communicates successfully with both technical and non-technical audiences in both written and verbal communication
  • Ability to work with stakeholders and colleagues from a range of disciplines and backgrounds in a professional and collaborative way 
• Ideally, you’ll also have
  
  • Familiarity of EY internal processes would be advantageous
  • Prior experience of other product and project developments would be advantageous
  • Certifications in Microsoft technology stack would be advantageous

What we look for

• Undergraduate degree in a business or technology related discipline
• Relevant professional qualifications
• 6+ years of experience within a large global organization