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Senior Technical Services Manager - Senior Manager - Permanent - London

Location:  London
Other locations:  Primary Location Only
Salary: Competitive
Date:  30 May 2024

Job description

Requisition ID:  1501849

Senior Technical Services Manager – Senior Manager - Permanent – London 

EY AWS has a fantastic opportunity to join a highly motivated and successful management team to lead on our Technical Services. 


The opportunity
AWS is responsible for a number of key service teams that supports the business; this includes Workplace, Business Support Services and Creative Services.


AWS have an opportunity to recruit a Senior Technical Services Manager, responsible for developing and implementing our technical services strategic direction.  As well as leading on the provision and effective management of technical services across its offices. 

They will report to the Head of Workplace Operations and will work closely with our Technical Services Manager, as well as our Service Partners delivering the service. 


Your key responsibilities

  • Lead on all aspects of property maintenance, ensuring they are delivered through a structure of robust processes, procedures, and associated policies. 
  • Responsible for our continued compliance to legal and statutory obligations, and safe systems of work for all areas of responsibility extending to both project and day to day activity.  
  • Ensure Technical Services take account of best practice in environment and sustainability issues. 
  • Responsible for ensuring engineering excellence is at the forefront of the engineering delivery, through either processes or structured accountability.
  • Responsible for the management and provision of technical services support to AWS/RES capital and/or revenue projects, where M&E input required.
  • Ensure the provision of Technical Services to current and future acquisition offices. 
  • Overall budgetary responsibility, including development and implementation, for all Technical Services areas.  
  • Working within the senior management team, the position contributes to the development and implementation of organisational strategies, policies and practices. This position will also interact with key stakeholders in the business.
  • Fully support the implementation and ongoing requirements of EY's ISO standards. Ensure all areas of Workplace are compliant with relevant policies and procedures, and where appropriate, actively contribute to continuous improvement programmes. 
  • Support Head of Workplace Operations in managing the UK Business Continuity Plan – and implementing when/where appropriate. 


Skills and attributes for success

  • Relevant technical qualifications and degree in engineering subject.  
  • Extensive industry experience managing Technical services for a large partnership or financial institution of comparable size and complexity and within a regional and/or global environment.


To qualify for the role you must have 

  • Track record in all areas of Technical Services management including, but not limited to, preventative maintenance programmes, condition surveys, life cycle planning, quality, environmental, safety and health, managing programmes to time, budget and quality.
  • Budget Planning & Management: Experience essential for preparing, reforecasting and reporting performance against capital and operating expense budgets.
  • Understanding of statutory compliance within the Technical Services arena (eg, Health & Safety) and current legislation.  
  • IOSH Managing Safely or equivalent.


What we look for

  • Strategic thinker with an analytical mind
  • Ability to operate calmly under pressure and manage competing priorities.
  • Strong customer focus
  • Influencing and relationship management skills
  • Personal awareness and attention to detail
  • Project management skills with the ability to lead and motivate multi-disciplinary teams.
  • Appreciation of business administration and financial planning & budgeting
  • Negotiation skills and commercially aware
  • Understanding of continuous improvement methodologies
  • IT skills


What we offer
We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.


Please note
Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters! 


If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

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