Apply now »

Resource Deployment Consultant - UK&I - SaT & Consulting

Location:  London
Other locations:  Primary Location Only
Salary: Competitive
Date:  May 12, 2022

Job description

Requisition ID:  136430

We have opportunities in the following Service Lines (SL's): Strategy and Transactions (SaT) and Tech Consulting


The Opportunity:

In this pivotal role, you will be part of the UK&I Resource Management which is recognised as an integral enabler to the growth of business.

  • The Resource Deployment Consultant is a key member of the Service Line (SL) Resource Deployment team and wider UK&I Resource Deployment network.   The role encompasses the following:
  • Ensure optimal Sub Service Line (SSL) demand and supply management for resource deployment within a SL
  • Use knowledge of clients and their capability requirements combined with an understanding of skills and career aspirations of individuals to make resourcing decisions
  • Manage the bench/capacity and identify creative opportunities to optimise productivity and profitability for the SSL/SL
  • Act as the first point of contact for resourcing conflicts and issues, escalating to the Resource Deployment Manager as per protocols


Your Key Responsibilities:

Drive and manage resourcing performance

  • Analyses and takes actions on SSL resourcing performance to Resource Deployment Manager
  • Drives Retain versus Actual variance interventions as identified from Centre of Excellence (CoE) analytics
  • Weekly review of prior week performance using CoE analytics
  • Share SSL business performance and discuss trends, interventions and actions to improve results with your SL Resource Deployment Manager to inform Strategic Resource Lead and SL Leadership
  • Track productivity targets with SSL teams to drive performance
  • Champion Retain accuracy and delegation to offshore team
  • Oversight of non-chargeable activity  e.g. holiday approval
  • Action non-chargeable and authorised projects insights and highlighting areas of concern to SSL Leadership


Manage demand and supply

  • Ensure optimal demand and supply management for resource deployment within a SSL
  • Dealing with clashes
  • Manage shortages and complexities from demand requests
  • Source wider resourcing solutions to address fungible shortages and capacity
  • Manage day to day resourcing escalations and issues
  • Challenge the commercial drivers of the resourcing decisions
  • Understand the bench/capacity and align appropriate actions
  • Influencing near and offshoring resource solutions to engagement teams
  • Implement supply initiatives
  • Regular review of resource allocation
  • Ensuring client teams are backfilled when faced with a leaver or move
  • Regular stakeholder engagement
  • Understand skills landscape and escalate skill shortages/excess to Resource Deployment Manager
  • Inform Resource Deployment Manager of hot spots impacting short-term over or under supply of resources and execute actions to address within your area
  • Understanding SSL pipeline and reflecting probability
  • Work with Resource Deployment Manager/Lead on key accounts to understand future resourcing


Deliver Experience Management

  • Understand client handler skills and career aspirations
  • Maintain skills database
  • Applying a D&I lens on all resourcing decisions
  • Understanding Counsellor Connect feedback to drive the right experiences for client facing team
  • Ensuring underperformers are given access to appropriate experiences
  • Ensuring new joiners are allocated onto chargeable work
  • Manage the rotation of resourcing e.g. SL rotation schemes
  • Provide a Resource Management induction to all technical new joiners


Create an Exceptional Team

  • Participate in Resource Management team meetings, performance development requirements and training to develop the function
  • Participate in UK&I Resourcing team projects
  • Buddy for new joiners


To qualify for the role you must have:

  • Proven experience in commercial resourcing, recruitment, HR or an operations environment that can demonstrate adaptability to the role


Ideally, you’ll also have:

  • Ability to demonstrate business insight to make effective resourcing decisions e.g. right capabilities, skills mix, logistics to optimise performance of productivity and profitability
  • Ability to think quickly, work under pressure to meet competing demands
  • Confident and resilient to deal with challenges from people within the business
  • Professional services experience


What we look for:

  • Strong stakeholder management capability to effectively influence Engagement Partners, Directors and Managers on resourcing solutions
  • Exercises good judgement, knows when to flag issues and when to deal with independently


What we offer

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:


  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
  • Hybrid working: Office in London Bridge, London


EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.


About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.


Please note

Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters!


If you can demonstrate that you meet the criteria above, please contact us as soon as possible.


The exceptional EY experience. It’s yours to build.


Apply now.




Apply now »