Director, Business Transformation, Health Sector

Director, Business Transformation, Health Sector

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Overview

EY’s Health Consulting practice is experiencing significant growth and increasing demand for transformation expertise across the UK health and care landscape. We are expanding our senior leadership team with a highly experienced Director who can drive strategic growth, lead complex transformation programmes, and shape EY’s impact across Provider organisations, Integrated Care Systems, regional bodies, and national health clients.

As a senior leader in our Health team, you will work directly with Board‑level and Executive stakeholders to understand their priorities and challenges, and design innovative transformation solutions focused on:

• Productivity and operational improvement
• Financial sustainability and cost‑out transformation
• Human‑centred digital enablement
• System integration and whole‑system care redesign
• Strategic transformation across providers and ICSs

You will play a key role in bringing the best of EY to the health sector—mobilising multidisciplinary teams and leveraging our cross‑firm capabilities, ecosystem partnerships, and technology-enabled consulting solutions.

This is a leadership role suited to individuals with both big‑firm consulting experience and deep exposure to the UK health system, from direct operational roles or consulting.

Key Responsibilities

Strategic & Client Leadership

• Lead strategic relationships with Board-level and senior executives across Providers, ICSs, regional and national health organisations.
• Act as a trusted adviser on productivity, financial improvement, operational excellence, digital transformation, and large-scale service redesign.
• Oversee multiple complex programmes, ensuring delivery excellence, commercial performance, risk management, and high-impact outcomes.

Practice Leadership & Sector Growth

• Drive market strategy, proposition development, and thought leadership for the Health practice.
• Lead go‑to‑market initiatives across productivity improvement, cost optimisation, digital enablement, and system transformation.
• Act as a visible ambassador for EY’s values and quality standards within the sector.

Business Development & Revenue Growth

• Own and grow a significant revenue portfolio, with accountability for pipeline generation, conversion, and multi‑year client relationships.
• Lead development of major proposals and bids, including acting as Bid Lead for high‑value pursuits.

People Leadership & Culture

• Lead, inspire, develop and mentor high-performing teams across the UK Health community.
• Champion diversity, inclusion, psychological safety, and wellbeing across project teams.

Skills & Experience

Required

• Extensive experience in health consulting within a professional services firm and can include senior leadership experience in UK Provider organisations / Integrated Care Systems.
• Deep understanding of the UK healthcare landscape at Provider, ICS, regional and national level.
• Demonstrated track record of developing new business, building pipelines, and converting major pursuits.
• Strong capability in designing and delivering transformational solution sets focused on health, productivity, financial sustainability and digital transformation.
• Experience acting as Engagement Lead, overseeing commercials, risk, delivery, and client relationships.

Desirable

• Experience with digital health, data-driven decision making, or enabling technologies to support transformation.

Competencies

• Strategic thinker with the ability to synthesise complex challenges into coherent solutions.
• Strong commercial acumen with the ability to shape, package and sell transformation work.
• Inspirational leadership, with the ability to mobilise and motivate multi-disciplinary teams.
• Excellent communication, facilitation and storytelling skills.
• Highly collaborative and able to bring together diverse EY capabilities for client benefit.

Join Us

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