Innovation Experience Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

From small businesses to some of the world’s best-known brands, our tailored services help build trust and confidence through transparency, clarity and consistency for our clients. Our clients look to us for advice and services they can trust every time. You will use your professional skills and experience to make it happen, by supporting EY Portugal to serve clients across a broad range of industries and responsibilities.
 
The opportunity

You’ll be a part of an environment that promotes diversity of opinions and helps in collaboration. Together, we will help our clients to drive transformational change the way the client delivers services in its organization. You’ll be given all the skills, knowledge and opportunities to progress and become ready to build a better working world for our people, our clients and the communities that support us.
 
Your Key Responsibilities

As an Innovation Experience Manager at EY Portugal, you will:
• Lead the planning and organization of workshops, sessions, and events with clients.
• Facilitate workshops and sessions with both internal and external clients.
• Support the co-creation of business models, customer journeys, and innovative solutions.
• Develop initiatives to promote the practice of innovation at EY Portugal.
• Foster relationships with Service Lines and contribute to generating a pipeline for the area.
• Serve as an ambassador of innovation at EY Portugal, leading the transformation of experiences within the innovation practice.
• Implement the strategy, vision, and objectives of the innovation practice.
• Manage day-to-day activities of the innovation practice, designing and participating in the creation of world-class experiences that inspire clients towards transformational agendas, helping them identify new business opportunities and overcome complex business challenges.
• Design and guide the co-creation of new solutions with clients and EY team members, applying innovation methodologies such as design thinking.
• Innovation events coordination

Skills and Attributes for Success

• 5+ years of experience in innovation;
• Proven track record in change management and innovation, with a deep understanding of methodologies such as design thinking, agile, and lean startup;
• Experience in collaborating and co-creating with clients, industry experts, startups; academia, and other key players in the innovation ecosystem;
• Strong leadership and communication skills, with expertise in tools such as Canvas, IdeaScale, Service Design, Excel, PowerPoint, Miro, and Slido;
• Ability to navigate and facilitate discussions across multiple sectors and business practices;
• Proficiency in Portuguese and English;
• Willingness to work in Portugal and abroad.

What We Look For
• A well-organized individual who prioritizes tasks and exercises sound judgment to anticipate EY's needs.
• A strong customer service orientation.
• A challenger of the status quo.
• Flexibility, creativity, and excellent communication skills.

What we offer
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next;
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way;
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs;
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please send you application us as soon as possible. 
 
EY | Shape the future with confidence

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.   
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.   

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
 
At EY, we're committed to providing recruitment and career opportunities to all, regardless of gender, sexual orientation, social background or disability. We believe that equality and diversity are central to our recruitment process, as they enhance creativity and efficiency, leading to improved performance and productivity. In line with this commitment, EY Portugal recently became a member of the Inclusive Community Forum. This initiative, led by Nova SBE, focuses on the recruitment of individuals with disabilities, advocating for a more inclusive community. Moreover, EY Portugal has also endorsed the Diversity Charter of APPDI (the Portuguese Association for Diversity and Inclusion), pledging to establish and develop internal policies and practices which support diversity. Through these initiatives, EY seeks to actively contribute to the inclusion process, and promote a more inclusive community for people with disabilities, by actively participating in creating solutions.

 
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