AI Solution Designer & Prompt Engineer

AI Solution Designer & Prompt Engineer

Position Description

We are seeking an AI Solution Designer & Prompt Engineer to join our innovation team, focusing on AI-driven transformation. This hybrid role will be pivotal in bridging the gap between business needs and technical AI solutions, particularly with a strong emphasis on Generative AI. You will be responsible for mapping operational workflows, identifying AI opportunities, designing efficient solutions, and then meticulously executing, testing, and optimising prompting strategies to ensure high-quality and reproducible AI outputs. This role demands a systemic vision, analytical prowess, technical proficiency, and strong communication skills to engage with diverse stakeholders.

Responsibilities

• Conduct interviews, workshops, and dynamic sessions with business units to map processes and identify AI-driven opportunities.
• Graphically represent current and future operational flows with a focus on efficiency, automation, and AI integration.
• Identify and qualify opportunities for applying Generative AI, Classical AI, or traditional automation.
• Collaborate with technical and business stakeholders to define strategic and technical approaches for identified problems.
• Plan, write, test, and optimise prompts in Generative AI projects.
• Iterate with business stakeholders to validate outputs and ensure the quality, context, and applicability of solutions.
• Measure the performance of AI responses and adjust strategies based on data and feedback.
• Document decisions, tests, experiments, and learnings in a structured and reproducible manner.
• Prepare executive presentations, feasibility analysis reports, and solution briefs for development teams and stakeholders.
• Ensure solutions align with strategic business objectives and support the prioritisation of initiatives based on impact and feasibility.
• Apply best practices for versioning, measurement, and reproducibility in Generative AI workflows.

Required Qualifications

• Completed higher education in Systems, Technology, Computer Science, Engineering, or related fields.
• Solid knowledge of AI capabilities, limitations, and best practices, with a strong understanding of Generative AI and classic machine learning techniques.
• Practical experience in Generative AI projects, including prompt engineering, prompt construction, optimisation, and building document-based AI systems.
• Proven experience in designing and optimising business processes.
• Ability to translate business problems and requirements into viable technical solutions.
• Proficiency in diagramming tools (e.g., Visio, Lucidchart, Draw.io, Miro, Bizagi).
• Ability to conduct iterative cycles of interviews, experimentation, and validation with non-technical areas.
• Systemic vision and the ability to question, diagnose, propose solutions, and proactively drive change.
• A strong ability to facilitate conversations between technical and non-technical teams.

Desired Qualifications

• Proficiency in Python and knowledge of other languages such as JS, R, etc..
• Proven experience in developing AI solutions and leading technical projects.
• Interest and basic knowledge in robotics are valued
• Experience with Generative AI services (e.g., Azure OpenAI, Google Vertex AI, AWS Bedrock, or open-source models).
• Knowledge of relational and vector databases.
• Familiarity with low-code/no-code tools.
• Familiarity with versioning tools and good practices for reproducible engineering.
• Experience with agile methodologies and multidisciplinary squads.
• Previous experience in innovation, digital transformation, or consulting contexts will be a plus
• Proficiency in English, with the ability to operate effectively in global environments.
• Experience with testing frameworks applied to Generative AI.
• Familiarity with process mapping frameworks like BPMN.

What we look for
Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.

What working at EY offers
EY offers a competitive remuneration package commensurate with your work experience. Plus, we offer:
•  Support, coaching and feedback from some of the most engaging colleagues around;
•  Opportunities to develop new skills and progress your career;
•  The freedom and flexibility to handle your role in a way that’s right for you. 

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY | Shape the future with confidence

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. 
At EY, we're committed to providing recruitment and career opportunities to all, regardless of gender, sexual orientation, social background or disability. We believe that equality and diversity are central to our recruitment process, as they enhance creativity and efficiency, leading to improved performance and productivity. In line with this commitment, EY Portugal recently became a member of the Inclusive Community Forum. This initiative, led by Nova SBE, focuses on the recruitment of individuals with disabilities, advocating for a more inclusive community. Moreover, EY Portugal has also endorsed the Diversity Charter of APPDI (the Portuguese Association for Diversity and Inclusion), pledging to establish and develop internal policies and practices which support diversity. Through these initiatives, EY seeks to actively contribute to the inclusion process, and promote a more inclusive community for people with disabilities, by actively participating in creating solutions. 

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