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Technology Consulting - OSS/BSS Technology Architect, Manager/Senior Manager

Location:  Kuala Lumpur
Other locations:  Primary Location Only
Salary: Competitive
Date:  26-Dec-2021

Job description

Requisition ID:  147573

Whole industries have been disrupted and transformed in recent years by digital technology. As a Technology Consulting Professional, you will help businesses realise the value they can gain from their IT investments — supporting strategy and being a key growth driver. As part of a high-performing team, you will deliver exceptional client service — providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how IT can act as multiplying effect during major program transformations. As organisations look to leverage the advantage IT offers, we will work with you to develop the consultancy and analytical skills that you will need in today’s environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. 

 

The opportunity

In this role you will be responsible for elicitation of information needs and translate into viable information/data supply solutions in conjunction with Solution Architecture teams. Working closely with other consultants of other service line/sub service lines, to ensure that the business demand is suitably identified and that solutions deployed are fit for purpose, readily deployed and operated in cost efficient and scalable manner. Deliverables will include but not limited to key presentations supporting analysis and options papers, process flow development, data analysis and requirement qualification.

 

Your key responsibilities:

  • You are the day-to-day point of contact for clients and senior managers on projects. You structure and engage teams to deliver high quality outputs
  • Along with senior management, you take the lead in identifying client issues and proposing the most appropriate approach for challenges that governments face
  • You help develop the business and acquire new clients and engagements, including the identification and pursuit of business opportunities by forging strong client relationships
  • You build and maintain long-term relationships with senior clients
  • You drive strategic discussions regarding business objectives and strategy KPIs
  • Delivering qualified IT solutions to meet business objectives, providing focus to ensure scope and objectives are maintained throughout the project and program life cycles ensuring benefits realization
  • Result oriented leadership style, setting achievable goals and leading by example; linking commercial and technical arenas.

 

Skills and attributes for success

  • Strong teaming and communications
  • Strong drive to excel professionally, and to guide and motivate others
  • Strong analytical and problem-solving skills
  • Dedicated, resourceful and able to work under pressure

 

To qualify for the role, you must have

  • A bachelor’s degree in Computer Science/Information Technology or any other relevant discipline
  • Along with senior management, you take the lead in identifying client issues and proposing the most appropriate approach for challenges that governments face
  • Consultant with minimum of 10 Years proven experience in program and project delivery; providing both business analysis and project management capabilities across diverse sectors and business units
  • Must have extensive Telco experience and experience in bringing forward a commercial opportunity with a partner
  • Specialist with BSS & OSS experience across multiple technologies
  • Exposure of supporting Mobile RAN architecture and operational flows would be required
  • Product development (CRM and Billing) incorporating both business and regulatory demand
  • Understanding of OSS data and data protection
  • Data Architecture, Business Intelligence and Data Warehousing, supporting both evaluation and logical design
  • Business architecture experience, translating business demand into service areas aiding technical design
  • Management Information and Reporting Analysis across multiple domains; Finance, Marketing, Customer Investment and Retention, Operations would be advantageous
  • Extensive Major Progamme exposure in highly complex strategic initiatives - driving forward business transformation across multiple companies
  • Extensive RFP exposure - developing capability needs and supplier liaison
  • Process development for both 'As Is' and 'To Be' to aid requirement and solution definition and scoping
  • Exceptional quantitative skills enabling identification of key business issues and progression of solutions
  • System and API evaluation supporting 'As Is' Review, system design, application review (RFP)

 

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.

 

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.

 

What we offer

EY offers a competitive remuneration package commensurate with your work experience, where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), where this may be needed, guided by our FWA Policy. Plus, we offer: 

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. 
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. 
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. 
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. 

 

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

 

The exceptional EY experience. It’s yours to build.

 

EY | Building a better working world 

 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

 

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  

 

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. 

 

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