Manager, External Communications

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.​

Join EY and help to build a better working world.

Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Major teams within CBS include Legal, Finance, Technology, Talent Team, Brand Marketing and Communications, Business Development and Risk Management.

The opportunity

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime

Your key responsibilities

This role requires a proactive individual who can effectively collaborate with various stakeholders, including internal teams, clients, and external partners, to ensure consistent messaging and alignment with our brand tone and voice. Your responsibilities include:

• Identify target audiences, tactics and methods for communications outreach and engagement
• Develop relevant and quality external communications programs, plans and materials, including key messages, content, and positioning, to be disseminated to targeted external audiences in a timely and accurate manner
• Create and manage content for press releases, speeches, newsletters, social media, and other communication channels.
• Collaborate with stakeholders across departments to gather insights and ensure messaging is consistent and effective.
• Serve as the subject matter expert, providing guidance to internal stakeholders on public relations activation.
• Proactively build relationships and collaborate with media outlets or organizations, community groups, commentators, opinion makers and relevant influencers to expand outreach, source opportunities and generate interest in topics
• Act as a focal point for media requests - monitoring and responding appropriately to requests from the media
• Facilitate and organize media interviews, articles, press briefings, and public speaking engagements for the organization’s designated spokespeople
• Support preparation of spokespeople for media interactions and public appearances, including briefing process

• Oversee and manage the organization’s digital assets, including the website, social media channels, and WhatsApp broadcasts.

To qualify for the role you must have

• A degree in Mass Communications, Public Relations, Journalism, or related field
• Minimum 4 years’ experience in Communications, Public Relations, Journalism, or related field
• Excellent written and oral communications, as well as listening and interpretation skills
• Excellent command of written and spoken English and Bahasa Malaysia
• Analytical, lateral thinker
• Meticulous, with an eye for detail
• Able to work independently, virtually, and collaboratively in a large, matrixed organization
• Strong project management and delivery skills - able to work under pressure, balance several assignments at one time, while prioritizing and meeting deadlines
• Possess confidence and maturity to interact effectively and develop strong working relationships with internal and external stakeholders at all levels
• Able to work with complex and sometimes technical subject matters and turn them into compelling media stories
• Knowledge and sound understanding of the local media environment and social media landscape and best practices

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.

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EY |  Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.