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GFS - Technology Consulting - Platforms (Core Insurance)

Location:  Kuala Lumpur
Other locations:  Primary Location Only
Salary: Competitive
Date:  19 Sept 2026

Job description

Requisition ID:  1671716

Your Key Responsibilities

  • Lead end-to-end core system implementation programs within the insurance and financial services sector.
  • Manage complex transformation initiatives, including policy administration, claims, billing, underwriting, and customer servicing platforms.
  • Drive business and IT alignment to ensure successful delivery of transformation objectives.
  • Establish program governance, project controls, risk management, and stakeholder engagement frameworks.
  • Work with business and technology stakeholders to define target operating models, transformation roadmaps, and implementation strategies.
  • Lead vendor selection, system evaluation, and implementation oversight activities.
  • Manage multi-functional teams comprising business analysts, solution architects, developers, testing teams, and third-party vendors.
  • Oversee project planning, budgeting, resource management, and delivery execution.
  • Identify project risks and issues and proactively implement mitigation strategies.
  • Support business development activities, including proposal development, client presentations, and pursuit opportunities.
  • Build and maintain strong client relationships with senior executives and key decision-makers.
  • Coach and mentor consulting team members while contributing to practice growth and capability development.

Skills and Attributes for Success

  • Strong leadership and stakeholder management capabilities.
  • Ability to manage large-scale transformation programs across multiple workstreams.
  • Excellent communication and executive presentation skills.
  • Strong problem-solving and strategic thinking abilities.
  • Experience managing geographically dispersed teams and vendors.
  • Ability to navigate complex business and technology environments.
  • Strong commercial awareness and client relationship management skills.

To Qualify for the Role, You Must Have

  • Bachelor's Degree in Information Technology, Computer Science, Business, Engineering, or a related field.
  • Minimum 10+ years (Senior Manager) or 15+ years (Director) of experience in technology consulting, business transformation, or enterprise system implementation.
  • Proven experience leading Core System Implementation programs within the Insurance or Financial Services industry.
  • Experience delivering one or more of the following:
  • Policy Administration System Implementation
  • Claims Transformation Programs
  • Billing and Collection System Implementation
  • Underwriting Platform Modernization
  • Customer & Digital Platform Transformation
  • Enterprise Application Modernization
  • Demonstrated success managing large transformation programs with multiple stakeholders and vendors.
  • Strong understanding of software delivery lifecycle, agile methodologies, and enterprise architecture principles.
  • Experience engaging with executive stakeholders, including CIOs, CTOs, COOs, and business leaders.
  • Track record of leading multidisciplinary teams and delivering successful outcomes.

 

Ideally, You'll Also Have

  • Experience with leading insurance core platforms such as:
  • Guidewire
  • Duck Creek
  • FINEOS
  • Sapiens
  • TIA
  • Majesco
  • eBaoTech
  • Oracle Insurance
  • Experience in business process transformation and operating model design.
  • Relevant certifications such as:
  • PMP
  • PRINCE2
  • Agile/Scrum Certifications
  • TOGAF
  • SAFe
  • Experience managing regional or cross-border transformation programs

What We Offer You

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
Are you ready to shape your future with confidence? Apply today.

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EY | Building a Better Working World

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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