CBS - Learning Business Partner (Manager/Assistant Director)

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Join our Core Business Services (CBS) team and you will help to support important business enablement functions that keep our organisation running strong. As a CBS professional, you will work across teams to provide the knowledge, resources, and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability.

The opportunity

EY Malaysia is seeking a Learning Business Partner to support the delivery of our learning and capability agenda, aligned to business priorities and workforce needs. 

This role operates as a trusted advisor to Service Line leadership, translating business priorities into actionable learning and capability solutions. You will work closely with Strategic Talent Consultants and Learning teams to ensure that learning investments are relevant, coordinated, and impactful. 

The position requires a balance of business acumen, strong stakeholder management, and execution discipline, with a focus on delivering consistent, high-quality learning experiences that support performance and growth. 

Your key responsibilities

Business Partnership & Capability Alignment 

• Act as a trusted learning advisor to Service Line stakeholders, understanding business priorities and translating these into targeted learning and capability solutions 
• Partner with Strategic Talent Consultants and Service Line leadership to shape annual learning plans and priorities aligned to business strategy 
• Identify and validate evolving skill requirements and capability gaps, ensuring alignment with organisational goals
• Learning Solution Design & Orchestration 
• Work with design and development teams to define and deliver fit-for-purpose learning solutions that address root causes and performance needs 
• Serve as the central point of coordination across design, development, and deployment teams to ensure end-to-end solution alignment and quality 
• Provide clear direction on learning requirements, ensuring solutions are practical, scalable, and aligned with internal standards 

Learning Deployment & Delivery Excellence 

• Partner with Learning Deployment teams to ensure effective rollout and execution of Service Line curricula
• Monitor and drive learner consumption, engagement, and completion, in collaboration with business stakeholders 
• Ensure consistency and relevance of the learning curriculum catalogue while minimising duplication across Service Lines 
• Governance, Reporting & Continuous Improvement 
• Track and report on learning performance, utilisation, and impact, providing insights to stakeholders to support decision-making 
• Manage learning budgets and funding requirements for assigned Service Lines 
• Drive continuous improvement by identifying opportunities to enhance learning effectiveness, efficiency, and user experience 

Collaboration & Team Contribution 

• Champion a ‘one Learning team’ mindset, collaborating effectively across Learning & Development and Talent teams
• Work across Service Lines and functional teams to ensure alignment and sharing of best practices
• Contribute to broader learning initiatives and transformation efforts across the firm 

Skills and attributes for success 

• Strong business acumen with the ability to connect learning initiatives to business performance and outcomes
• Credibility and confidence in engaging with senior stakeholders and influencing learning priorities
• Strong stakeholder management and relationship-building skills across a matrix environment
• Ability to manage multiple priorities, balance competing demands, and deliver outcomes in a fast-paced environment
• Analytical mindset with the ability to translate data into actionable insights
• Collaborative, proactive and solutions-oriented approach 

To qualify for the role, you must have 

• Relevant experience in Learning & Development, Talent, HR Business Partnering, or similar 
  roles in a complex organisation
• Proven ability to manage stakeholder relationships and deliver initiatives aligned to 
  business priorities
• Experience in planning and coordinating learning or capability development programmes
• Strong organisational and project management skills
• A recognised university degree or equivalent professional qualification 

Ideally, you’ll also have 

• Experience in professional services or similarly fast-paced, matrixed environments
• Exposure to regional or global operating models
• Familiarity with learning analytics, learning systems, or digital learning solutions 

What we look for 

Highly motivated individuals who are able to balance strategic thinking with execution. You are a confident communicator with the ability to work across teams, influence stakeholders, and deliver impactful outcomes in a dynamic environment. 

If you’re ready to take on a role that combines business partnership, learning strategy and 
execution, this opportunity is for you. 

What we offer  

EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible work arrangements (FWA) as needed. Plus, we offer: 

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a 
  meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the 
  leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use 
  your voice to help others find theirs. 

If you can demonstrate that you meet the criteria above, please contact us as soon as possible. 

The exceptional EY experience. It’s yours to build.  

Apply now.