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BMC - Senior Manager, Strategic Communications

Location:  Kuala Lumpur
Other locations:  Primary Location Only
Salary: Competitive
Date:  May 30, 2024

Job description

Requisition ID:  1508457

Join our Core Business Services (CBS) team and you will help support important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources, methodologies and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Brand Marketing and Communications, Business Development, Knowledge/Research and Risk Management.


With a wide choice of experience offerings, you could develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.


The opportunity


The candidate has a remit to help build and enhance the organization’s brand, profile and reputation through strategic external and internal communications programs and activities. The role will focus on raising and maintaining a high profile and presence for the organization and its leaders among external influencers and stakeholders, as well as engaging key internal audiences to generate impactful outcomes.


The candidate will be responsible for working closely with senior leadership to develop communications platforms that will help differentiate EY’s brand by elevating awareness and introducing communications programs that position the organization as a preferred service provider. This role requires a dynamic, proactive communicator who is adept at moving from strategy to ground execution, works well under pressure and excels at building strong relationships with senior-level stakeholders.


Your key responsibilities


  • Develop and deliver an integrated external and internal communications strategy that integrates PR/media, social, digital, and content channels. Set measurable goals that not only elevate our brand and reputation but also forge stronger relationships.
  • Develop and manage a multi-format content strategy, including commissioning material, and developing and activating a suite of distinctive, timely and impactful digital and print content that resonate  in the external marketplace.
  • Champion the internal communications strategy and provide counsel on executive communications.
  • Serve as the brand custodian to the organization and perform quality reviews, ensuring every piece of communication aligns with our core values.
  • Cultivate and manage relationships with key external stakeholders, including media organizations, to expand outreach, source opportunities and generate interest in topics.
  • Collaborate with global and regional teams to execute communications programs in close consultation with local stakeholders
  • Develop strong relationships with key EY spokespersons and stakeholders, providing counsel and advice on the communications and media relations strategy.
  • Support the internal EY teams and stakeholders to develop, write and activate thought leadership articles for various external communications platforms


To qualify for the role, you must have


  • A degree in Communications, Public Relations, Political Science, Business, Marketing, New Media or related field
  • Demonstrated success in a communications role with strong media relations experience with exceptional writing and editing skills, including the ability to write for a variety of audiences and communications mediums
  • Project/ Campaign management skills
  • Excellent knowledge of traditional and new communications platforms and best practices, and a passion for innovation
  • Excellent written and oral communication skills, from executive communications to marketing copy to thought leadership content
  • Excellent command of written and spoken English and Bahasa Malaysia
  • Meticulous, with an eye for detail
  • Able to work independently, virtually, and collaboratively in a large, matrixed organization
  • Strong project management and delivery skills with a proven ability to manage complex processes, projects or programs and deliver with agility and resilience
  • Possesses the confidence and maturity to interact effectively and develop strong working relationships with internal and external stakeholders at all levels
  • Passionate about teamwork and willing to work on-the-ground to execute projects


What we look for


Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing working environment. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.


What we offer


EY offers a competitive remuneration package commensurate with your work experience, where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer with predictable flexibility at the workplace. Plus, we offer:


  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.


If you can demonstrate that you meet the criteria above, please contact us as soon as possible.


The exceptional EY experience. It’s yours to build.


EY | Building a better working world 


EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  


Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  


Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. 



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