TechOps-DE-AMS-Java-FullStack-Senior

The opportunity

We are seeking a highly skilled Full Stack Java Support Engineer (6+ year) to join our technical support team. The ideal candidate will have strong expertise in Java programming, front-end and back-end development, troubleshooting capabilities, and excellent communication skills. As a Full Stack Java Support Engineer, you will be responsible for resolving complex technical issues, providing support to clients, and ensuring the smooth operation of our software applications.

Your key responsibilities

• Provide technical support to clients and end-users to troubleshoot and resolve complex software issues related to Java applications.
• Collaborate with cross-functional teams, including developers and QA engineers, to identify root causes and implement appropriate solutions.
• Develop and write clear and concise technical documentation, including resolution steps, troubleshooting guides, and FAQs.
• Perform code analysis and debugging to identify and fix software defects and performance bottlenecks.
• Participate in the maintenance of software, ensuring high-quality code and adherence to best practices.
• Collaborate with project managers and stakeholders to prioritize and address critical customer issues in a timely manner.
• Continuously monitor and enhance the performance and scalability of software applications, conducting load and stress testing when necessary.
• Stay updated with the latest industry trends and technologies to provide innovative solutions and improve overall system efficiency.
• Assist in providing training and guidance to junior support team members, sharing technical knowledge and best practices.

Skills and attributes for success

• Comprehensive understanding of Java coding.
• Maintain awareness of the latest developments in the industry and technological advancements to offer inventive solutions and boost the system's overall performance
• Guide others in resolving complex issues, solving complex, escalated aspects of a project

To qualify for the role, you must have

• Bachelor’s degree in computer science, Engineering, or a related field.
• Proven experience as a Full Stack Java Developer or in a similar support role.
• In-depth knowledge of Java programming.
• Familiarity with Java frameworks, databases, and RESTful API development (Java 8/11 (Collections, streams etc), Spring Core, Spring Boot, Spring JDBC Template, Junit, MariaDB, SQL, Git, Maven, JsonPath, Json, JSLT, Eclipse/STS/IDEA, Dbvisualizer, Spring scheduler, Query tuning, AWS S3, SonarQube, Github).

Ideally, you’ll also have

Technologies and Tools

• Splunk for logs
• Sonar Cube for code coverage
• Jenkins
• Rancher
• Nexus
• AWS
• LogInsight
• AWS S3
• Jira
• Confluence
• Spring scheduler
• Spring batch
• Helm
• Yaml
• Angular
• Node.js
• JSON functions
• Maria DB

What we look for

• Strong analytical and problem-solving skills to quickly identify and resolve technical issues.
• Excellent communication skills, both written and verbal, with the ability to interact effectively with clients and team members

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.