People Consulting-Asset Services-Senior

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Service line - Position Title:

EY- Global Delivery Services (GDS) – Consulting – People Consulting (PC), Assistant Manager - Asset Services Team (AST)

At EY, we’re all in to shape your future with confidence. 

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. 

Join EY and help to build a better working world. 

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity

We are looking for an Activation & Enablement professional to support platform adoption, training, and community enablement initiatives within Asset Services. This role will focus on building scalable learning solutions, developing high-quality enablement content, and supporting practitioners through onboarding, training, and ongoing engagement.

Organization and Workforce Transformation comprise of professionals who provides service offerings corresponding to Organization Design, Workforce Planning, Talent Management, Leadership and Culture.

Your Key Responsibilities

• Develop and maintain enablement assets such as:
  • How-to build videos
  • Playbooks, guides, FAQs, and walkthroughs
  • Training modules and learning content
• Conduct training sessions, onboarding programs, and enablement workshops for practitioners
• Manage demo environments and support setup for training sessions and client demos
• Track activation metrics including:
  • Opportunities and engagements
  • Training completion and participation
  • Adoption and usage trends
• Triage and resolve SharePoint/platform-related queries and escalate issues where required
• Support practitioners with platform usage, troubleshooting, and best practices
• Create and maintain activation and pursuit collateral (presentations, demos, client-ready content)
• Manage and grow the super-user community by:
  • Providing ongoing support and handholding
  • Driving engagement and participation
  • Supporting regional champions
• Collaborate with global teams, product owners, and stakeholders to align activation initiatives
• Analyze activation data and provide insights to improve adoption and enablement effectiveness
• Manage and monitor Synthesia usage for creating standardized communication, training, and knowledge assets
• Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution.
• Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.

Skills and attributes for success

• Strong creative communication skills with the ability to develop engaging learning and activation materials
• Excellent stakeholder management and collaboration skills across global teams
• Ability to simplify complex concepts into clear, user-friendly content
• Strong analytical mindset with ability to track, interpret, and report on adoption metrics
• High ownership and proactive approach to driving enablement initiatives
• Strong organizational and multi-tasking capabilities
• Strong stakeholder management and communication skills
• Ability to work with multiple stakeholders and global teams
• High attention to detail in tracking, reporting, and governance
• Strong proficiency in PowerPoint, Excel, and reporting tools

To qualify for the role, you must have

• 5–8 years of experience in activation and enablement
• Experience in enablement, training, activation, or similar roles
• Hands-on experience in developing training content (videos, guides, playbooks)
• Experience in conducting training sessions or workshops
• Familiarity with digital platforms (SharePoint, collaboration tools, learning tools)
• Experience in managing queries and supporting user adoption
• Exposure to tracking tools and reporting on engagement/adoption metrics
• Strong communication skills with experience working across global teams

Ideally, you’ll also have

• Experience in consulting for global organisations, across industry in the areas of
  • Organization Design
  • Workforce planning and restructuring
  • Talent Management
  • Leadership and Culture Assessment
• Experience in managing data and deriving insights, reporting, that enable business decision making
• Preferred expertise in Analytics, with experience in one or more statistical tools and techniques including:
  • PowerBI, Qualtrics
  • Deep expertise in Excel and Microsoft toolkit
• Experience in demo environments and client-facing presentations
• Experience in a managed services organisation to provide extended consulting services to global clients in managing medium to large scale Organization Transformation projects using experience in analytics, talent management and HR planning
• Experience of working with a Big 4 consulting firm

What we look for

• Professionals who are independent, self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class support services. Apart from day-to-day activities, the candidate is expected to be involved in strategic planning to grow the team.
• Technical experts with commercial acumen, relevant experiences and high degree of enthusiasm to adapt and learn in a fast-moving environment
• Professionals who are willing to work in an environment of continual professional development, drive to take on new responsibilities and projects and work experiences with clients across geographies

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today. 

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.

Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.

People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.

Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.

How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.

Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.

“We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.