VTH UKI Talent Operations - TA-two Support - Supervising Associate - IN

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

 Job Summary: 

Talent Services (TS) is a core service line within the Global Delivery Services organization, providing multiple HR support services including Recruitment support, Onboarding support, People Data Administration, Learning Administration, Cross Border Travel, Global Mobility and Performance Management support to EY member firms. TS provides services to country, sub-area, area and global people teams and other EY stakeholders involved in HR, L&D and recruiting transactions and associated administration, reporting and people infrastructure. These services are delivered from our centres in Kerala and Bangalore, India; Wroclaw, Poland; and Manila, Philippines. TS team delivers consistent, high-quality and operationally efficient HR transactional services to EY through a globally efficient and effective network of GDS centres. 

The Talent Attraction and Acquisitions Operations Supervising Associate plays a crucial role in supporting the TAA Operations Manager in maintaining and overseeing an effective operating environment for Talent Attraction and Acquisition. This is a fantastic opportunity for someone looking to broaden their experience across recruitment operations and to develop an understanding of TAA operational frameworks and projects. This role will be supporting the TA Operations Manager and Operations Lead and will include, but is not limited to supporting with operational reporting, compliance, process improvements and the delivery of local and global projects.

Applications Used: Success Factors, MS Excel, MS PowerPoint, MS Visio and Regional tools 

Shift: Aligned to the shift timings/schedule of the Region

Essential Functions of the Job:

Responsibilities:

• Assist with operational tracking and reporting, including Finance Accruals, Recruitment Data Actions, and Right to Work compliance.
• Lead the ISQM testing process, providing supporting evidence for all controls and collaborating with the internal ISQM team to fulfil control obligations.
• Support ongoing improvement and technology projects, including system testing.
• Document and curate TA operational processes and process improvements, such as system enhancement requests (global demand process).
• Handle Recruitment Operations administrative tasks, including new joiner system access requests and project administration.
• Develop AI capabilities (UI Path, MS Power Automate) to deliver automation opportunities.
• Collaborate with the Operations Manager and Operations Lead to understand service management processes across TA and influence the delivery of operational support.

Knowledge and Skills Requirements:

• Advanced skills in Microsoft Excel and PowerPoint.
• Ability to consistently apply a continuous improvement mindset to existing processes and unlock efficiencies across the regional team, for example, adopting automation, Artificial Intelligence (UI Path or Power Automate) will be an advantage
• Proficiency in Visio process mapping.
• Strong data analytics skills with a focus on integrating large quantities of data from different source systems.
• Ability to critically evaluate data results to ensure they are reliable and accurate, which requires a strong attention to detail
• Highly responsive and ability to collaborate across regional stakeholders, in a clear and concise way in both written and verbal formats.
• Ability to proactively manage and prioritise multiple tasks to meet stakeholder needs.
• A self-starter who can be successful operating in a virtual team environment, working with limited supervision.
• Autonomous approach to completion of tasks.
• Being curious.
• Organised approach, with good project and task management skills.
• Strong organization and time management skills.

Job Requirements:

Education:

• Bachelor’s degree

Experience:

• Minimum of 8+ years of progressive experience in HR administration, operations and support roles.
• Expert user of Success Factors and other internal systems.
• Ability to navigate ambiguity and problem-solve effectively.
• Background or knowledge of recruitment practices and processes. 

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.