UK and I Alumni Program Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Discipline Markets - Operations Command Center

The opportunity

We are looking for a person to join as a Supervisory Associate who will work closely with the UK&I Executive Sponsor and regional alumni managers who are part of the EY UK&I Alumni Program to evaluate current plans and processes to ensure that research and Alumni data needs are met and are in line with the strategy for the program. This will include but will not be limited to performing manual checks and updates in our internal database and other adhoc activities whilst considering best practice opportunities for automation and innovation. Ensuring the necessary training of team members, as appropriate will also be critical to the program’s advocacy and support. Exceptional attention to detail, organizational skills, and ability to work with minimal supervision and handle multiple projects by prioritizing. Must be open to working in fixed shifts. 

Your key responsibilities

• Alumni Portal Management – End-to-end internal portal management, content management, updates, reporting & job postings, maintaining EY Alumni data and tracking their movements.
• Alumni at Account Reports - Reporting for alumni at specific accounts, identify & align. This includes performing extensive data validation/quality assurance analysis within large datasets.
• Managing internal communications - Content writing & management, newsletters & driving Alumni campaigns & SharePoint Sites Management
• Alumni Research - Identify EY alumni through research using external sources LinkedIn, Sales Navigator (Team link connection), BoardEx, RelSci, Capital IQ, Avature, and open-source tools
• Data reporting - Quarter statistics of alumni movements, trend reporting & several types of reports
• Execute and continuously improve processes to enhance operational efficiency and effectiveness.
• Navigate and utilize relevant tools and platforms with proficiency to streamline tasks.
• Build and maintain strong communication with senior stakeholders, providing timely updates, addressing concerns, and managing expectations effectively.
• Demonstrate reliability and accountability in managing deliverables with minimal supervision.
• Establish and maintain governance structures for complex programs to ensure alignment and success.
• Support the UK&I team by overseeing governance, operations, and business-as-usual activities.
• Prepare periodic reports, newsletters, and dashboards for stakeholders to facilitate informed decision-making.
• Execute change management initiatives as needed to support organizational objectives.
• Maintain and update Board Member databases across various sectors using relevant tools.
• Conduct market research using internal and external resources such as RelSci, BoardEx, LinkedIn, and Capital IQ.
• Develop and maintain collaboration tools and portals to ensure seamless and efficient operations.
• Provide centralized PMO support, including strategy execution, methodology design, and deployment.
• Anchor leadership forums, go-to-market events, and leadership visits by delivering impactful presentations, executive communications, and upstream business insights.

Skills and attributes for success

• Ability to translate strategy into plans and plans into execution
• Quick study: can learn the EY business, our buyers’ issues, and the solutions we bring to solve them across Areas and Sectors
• Good balance of strategist, planner, and project manager
• Creative problem solver; can tackle complex issue.
• Comfortable working with senior leaders and the ability to develop trusted business relationships with senior stakeholders

To qualify for the role, you must have

• Strong business writing skills essential, with the ability to create content independently with limited initial input
• Ability to strike the right balance of work autonomously as well as integrate with other areas of the business
• Good time and priority management skills across multiple projects under tight deadlines and with attention to detail
• Post-graduate in Operations, Business Administration / Management, Marketing
• 7 to 10 years work experience in one or more areas:
• Operations Management & Excellence
• Project & Program Management
• Process Design & Improvement
• Primary & Secondary Research

Ideally, you’ll also have

• Proven ability to manage complex processes and/or projects at a global level
• Agile program management experience
• Experience in professional services or similar industries
• High level of networking, team building and stakeholder management skills
• Exposure with Big 4 or leading consulting firms is a plus
• Experience with BoardEx is a plus

Technologies and Tools

• MS Excel
• MS PPT
• Power BI
• Capital IQ
• BoardEx

What we look for

We are looking for a high-performing team player in an agile, fast paced environment who is assertive but also a good listener and consensus builder with executive level stakeholder

What we offer

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well- being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world 

 
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