Supervising Associate-EMEIA FSO Region BD Operations Supervisor

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

The opportunity

Our purpose, at EY, is building a better working world. The Operations and Reporting team within EY GDS is a dynamic and multi-offering function consisting of more than 300 employees across India, the Philippines and Poland with six global centers. We provide operational excellence through methodologies and tools to build sustainable processes and practices. With functions such as global and regional operations, go-to-market enablers and business enablement, the Ops and Reporting continually works towards EY’s growth endeavors. Our work aims to help reinforce our purpose of building a better working world for our people, our customers and communities.

As part of the Operations and Reporting team, the resource will be responsible for managing multiple functions, including project management, reporting and analysis, and stakeholder management. The role requires substantial experience in similar positions, with strong proficiency in Excel and PowerPoint, coupled with a diligent work ethic and keen attention to detail, given the team's emphasis on accuracy and timeliness.

In addition, the role demands effective communication skills, particularly in correspondence through email and Microsoft Teams, with the objective of supporting the business and its leadership—especially senior management—by delivering insightful reports and analysis.

Your key responsibilities

• Providing strategic inputs/ information to Region’s projects teams and initiatives.
• Preparing executive reports and providing summary to the senior leadership
• Preparing meeting materials for the leadership
• Helping to drive operational improvements and efficiencies through the creation and implementation of rigorous operational processes and controls
• Managing complex requests involving multiple functions
• Managing and collating action points related to leadership meeting and driving their successful execution
• Comfortable interacting across multiple groups & working with teams to propose solutions and owning resolution of open items (beyond just tracking & reporting issues)

Skills and attributes for success

• Business acumen and adaptability – capable of quickly understanding the needs of the business and able to align with changing customer expectations
• Ability to grasp or quickly understand the process, objectives of projects and move to delivery mode in a short timespan
• Proactive and able to handle responsibilities independently
• Attention to detail - utmost importance e.g. content, numbers, formatting, etc
•  Ability to extract and summarize key messages from written content
• Effective time management and prioritization
• Excellent communication – verbal and business writing skills
• Experience in managing operational processes
• Self-motivated towards continuous learning and upskilling
• Strong interpersonal skills - Confidence, maturity & ability to team and build strong client relationships
• Cultural intelligence - Openness and willingness to think and work beyond own perspectives, awareness of one’s own/ other’s cultures & impact on decisions
• Emotional Intelligence - Showing a level of sensitivity while dealing with others, possess a high emotional quotient and capability to manage one's emotions to adapt to environments
• Solution oriented - Ability to focus on solutions in ambiguous and uncertain circumstances 

To qualify for the role, you must have

Educational qualification

• Bachelor’s degree in business (or equivalent area of study or experience).

Experience

• 8 to 10 years work experience with exposure to operations management

Ideally, you’ll also have

• Experience in Markets & BD Enablement
• Experience in Project coordination or Project Management
• Excellent Reporting and Analytical skills – Previous experience and proven ability to read, understand and sanitize the data, build reports or dashboards and provide insights from the data, capable of identifying probable areas of automation and implementing them
• Presentation and facilitation skills - Ability to drive meetings, build presentations that interpret the data, creating valuable business insights and delivering the message to the stakeholders
• Experience working with senior leadership
• Experience in meeting management and diary management

Technologies and Tools

• Demonstrated expert level experience in MS Office (Word, Excel & PowerPoint)
• Technical proficiency in Power BI, Alteryx and other Business Intelligence systems

What we look for 

• Self-motivated towards continuous learning and upskilling
• Strong interpersonal skills - Confidence, maturity & ability to build strong client relationships
• Cultural intelligence - Openness and willingness to think and work beyond own perspectives, awareness of one’s own/ other’s cultures & impact on decisions
• Emotional Intelligence - Showing a level of sensitivity while dealing with others, possess a high emotional quotient and capability to manage one's emotions to adapt to environments
• Solution oriented - Ability to focus on solutions in case of ambiguity /uncertainties and not stuck with the problem
• Display a positive attitude, interest to learn new things, capability to work under pressure and thinking out of the box

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world 

 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

 
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  

 
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.