Supervising Associate - Business Analyst

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

At GDS IT, we offer innovative technology solutions aligning to the digital transformation agenda and organizational priorities. We’re building a better working world by providing technical solutions which helps to perform the day to day activities efficiently and effectively.

We create value by helping GDS to solve complex business/operations problems through differentiated technological solutions. We innovate in how we deliver solutions and support to the enterprise to enable our success.

The opportunity

Senior Business Analyst who can play multiple roles such as product owner, product manager, business analyst, business consultant and scrum master depending upon the project demand. Must possess a blend of technical and functional knowledge, domain specific requirements understanding and technology application in a given domain. Good exposure to emerging technology trends and the application of the same to business is mandatory. 

Your key responsibilities

• Develop and maintain a deep contextual understanding of the business problem, identify the need for change and propose solutions to improve the business
• Responsible for product strategy, defining road map and delivering customer value
• Build the foundation for the development effort by capturing the business context- problem, current state, desired future state, objectives, business needs and impacted user groups
• Understand project technology and define how the requirements gathering will be conducted (i.e. elicitation, analysis, specification and validation)
• Facilitate requirement meetings; demonstrate extensive experience in facilitating sessions (20+ people). Use techniques to define scope and requirements during the lifecycle of the project
• Develop requirements (business, user and technical requirements — functional and non-functional) and establish traceability to the business vision
• Manage requirements to the appropriate audience throughout the project lifecycle to ensure all stakeholders have the same understanding and agreement as to the requirements.
• Play a critical communications role by interacting with business, IT and testing personnel
• Seeking out information to learn about disrupting and emerging technologies (Artificial Intelligence, Machine Learning, IoT, Augmented Reality, Blockchain).
• Keep abreast of developments in this field and researching on the applicability of these technologies to business
• Support businesses in the adoption of disrupting and emerging technologies at enterprise level  
• Identify new business opportunities, pitch service offerings to potential clients, maintain a good relationship with stakeholders and build a healthy pipeline of opportunities for the team
• Guide the junior members(Business Analysts) within the Service Delivery, validating their approach to work, relationships with other project stakeholders, and check their progress on specific projects

Skills and attributes for success

To qualify for the role, you must have

• Minimum 8 – 10 years of IT industry experience with at least 4 years of experience in the business analyst area.
• Ability to communicate fluently in English and adapt communications to various audiences – includes verbal, written and presentation skills
• Personal accountability to adhere and comply of all required business analyst deliverables and requirements
• Ability to collaborate across functional teams, cultures and geographies and to build trust virtually
• Working knowledge and experience as a business analyst in versatile projects - including web development, data analytics, artificial intelligence and machine learning
• Track record of customer focus that is based on openness, trust, and delivering on promises
• Solid understanding of the following requirements models: Stakeholder Categories, Actor Tables, Glossary, Context Diagram, Data Model, Class Model, Data Dictionary, Event Response Tables, State Diagrams, Business Rules, Decision Tables, Process Maps, Use Cases, and Activity Diagrams
• IT background with experience across the systems development life cycle with experience in different project phases
• Work experience in Agile Scrum projects as a Product Owner / Scrum Master
• Knoweldge in the use of IT methodologies, processes and standards for business analysis
• Must possess good knowledge in domains like Finance
• Articulative skills to promote the adoption of disruptive and emerging technologies like Data Analytics, AI/Gen AI and Machine Learning
• Strong influential and negotiation skills

Ideally, you’ll also have

• Certified Business Analysis Professional (CBAP) or related certification is must.
• Certified Scrum Master (CSM) or Certified Scrum Produce Owner (CSPO) will be advantageous.
• Preferred industry recognized certifications in emerging technologies like AI / ML, Blockchain, etc.,

What we look for

• Senior Business Analyst who has ability to visualize, gather information, articulate, analyze, solve complex problems, and make decisions
• Analyse the market trends and potential customers, develop strategies to convert leads to opportunities

What working at EY offers

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland & the UK – and with teams from all EY service lines, geographies & sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills & insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.