S2P Operations Analyst

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S2P Operations Analyst

Job Summary:

This role will be part of the Enterprise Business Office Source 2 Pay Management team, responsible for the central oversight of procurement transactions throughout the end to end Source to Pay lifecycle. This role manages workflow activities, ensures adherence to Independence policies, resolves transaction issues, ensures data quality, maintains system and reporting data and is resonsible for supporting continuous process improvement initiatives and automation opportunities that enhance the efficiency and effectiveness of the Source to Pay function.

The role serves as key liasison between Business stakeholders, Sourcing, Risk Management, Finance, Accounts Payable and other support functions to ensure the timely and accurate processing of procurement requests, purchase orders, invoices, goods receipts and related compliance activities.

Key Responsibilities (analytical/decision making/supervisory)

• Manage end to end Source to Pay transactions from intake through payment support
• Conduct Independence evaluation and oversee workflow, approval and non compliance reporting
• Review contracts, statements of work, vendor information to gather required details for Independence processing
• Drive the Independence submission process intake through approval, working closely with the Business on Risk impacts and compliance to policies
• Ensure compliance with EY independence policies and procurement governance requirements.
• Effectively discuss Independence transaction status, risks, requirements, and issue resolution with senior leadership and key stakeholders.
• Review and process purchase requests, purchase orders, invoice approvals and goods receipts
• Monitor and manage invoice workflows to ensure timely processing, approval, payment, issue resolution, and stakeholder visibility
• Monitor workflow queues and proactively identify and resolve processing delays or exceptions
• Serve as a primary point of contact for stakeholder inquiries and transaction-related issue resolutions
• Maintain transaction trackers, contract repositories and operational reporting tools
• Identify opportunities for process improvement, standardization, and automation
• Monitor and resolve all reporting aging exceptions
• Monitor and work with the Business to resolve all Purchase Order health exceptions, where applicable
• Ensure compliance with procurement policies, approval requirements, and operational controls

Knowledge skills and experience requirements:

Technical skills:

• Proficient in SharePoint, with the ability to manage content types, lists and security settings;
• Strong understanding of Source-to-Pay processes and related technologies
• Intermediate to advanced reporting and data analysis skills

Collaboration and Communication:

• Experience in collaborating with cross-functional teams, including Sourcing, Finance and business requester, to achieve common goals
• Excellent oral and written communication skills in English, with the ability to act as a liaison between various teams and provide transparency to key stakeholders
• Ability to work in a fast-paced, dynamic environment
• Strong multi-tasking, prioritization and organizational skills
• Ability to work autonomously when necessary in a virtual work environment, while working in a team that is geographically dispersed
• Critical and analytical thinking skills with a key focus for detail

Business Acumen:

• Develop and maintain an in-depth understanding of EY's business and the interconnectivity of the asigned business unit with the firm's overall operating model.

Compliance and Process Improvement:

• Knowledge of relevant policies, with the ability to ensure complaince throughout the Business Enablement organizations.
• Proactive approach to identifying and proposing process improvement to streamline, strengthen, and automate operational procedures.

Learning and Adaptabillity:

• Positive approach to continuous learning, staying up-to-date with expertise in the field. ability to apply past learning to new situations, generating fresh approaches to organizational challenges and encouraging learning from other industries.

Qualifications, certification and educational requirements

• Qualification in Procurement, business administration or a related discipline or equivalent work experience

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