Risk Management Assistant Manager

The opportunity

At EY Global Delivery Services (GDS), we are committed to enhancing our international operations, a key component of which is the development of a comprehensive CRM Operational Excellence Framework. This strategic initiative is pivotal in improving our oversight of processes, decision-making, and activities, which facilitates the growth of our business teams in various locations and affirms our resolve to contribute to a better working world.

We are in search of an Assistant Manager for Risk Management, a pivotal role within our risk management department. This position is perfectly suited for professionals with a comprehensive understanding of risk management principles, including anti-money laundering, vendor due diligence, and compliance. A high level of proficiency in Excel is crucial for the proficient management and analysis of data.

The Assistant manager will be responsible for team management, overseeing productivity, ensuring quality of service, managing operational aspects of the process, reporting, performance management, and the development of team members.

In this leadership role, you will be expected to demonstrate a proactive approach, exhibit meticulous attention to detail, and lead your team effectively. Exceptional communication skills are imperative, as you will be liaising with a diverse group of stakeholders both within and outside the organization. Your leadership will be instrumental in upholding EY's reputation for integrity and fostering a culture of compliance.

At EY, we recognize the value of diverse perspectives and the contributions that each team member brings. We are committed to fostering a supportive and inclusive culture, filled with global opportunities, cutting-edge technology, and the support necessary for you to achieve your full potential. Your unique voice and perspective are vital to EY's success. We invite you to join our team as an Assistant Manager, where you can contribute to our collective goals, create an exceptional personal experience for yourself, and make a meaningful impact on the global stage.

Your key responsibilities

•      Supervise and mentor a team of professionals, providing guidance, performance feedback, and support for career development.
•      Foster a positive work environment that encourages teamwork, communication, and a high level of morale.
•      Identify opportunities for process improvements within the risk management framework and lead initiatives to enhance efficiency and effectiveness.
•      Manage and mentor a team of professionals, setting clear goals, providing guidance, and fostering a culture of high performance and continuous development.
•      Develop and implement training programs to enhance team competencies in risk management and compliance.
•      Engage with key stakeholders across the organization to ensure a cohesive approach to risk management and to address any concerns or issues that arise.
•      Liaise with internal and external stakeholders to maintain strong working relationships and ensure alignment of goals and expectations.
•      Coordinate internal and external audits, ensuring that all risk management activities are transparent and compliant.
•      Contribute to the development and execution of strategic plans in alignment with the organization's goals and objectives.
•     Analyse key performance indicators and use data-driven insights to inform decision-making and strategy adjustments.

Skills and attributes for success

Technical attributes:

•      Manage and oversee the daily operations of the compliance team.
•      Conduct risk assessments to identify potential areas of compliance vulnerability and risk.
•      Provide guidance and leadership to the compliance team on various compliance issues.
•      Coordinate with on-shore teams to ensure that compliance strategies are integrated into operations.
•      Monitor and report on the effectiveness of the compliance program, providing regular updates to senior management.
•      Respond to alleged violations of rules, regulations, policies, and procedures by evaluating and initiating investigative procedures.
•      Establish and maintain a reporting system for compliance issues and incidents.
•      Prepare for and manage regulatory audits and inspections.
•      Stay abreast of legislative and regulatory changes that might affect the organization.     

Management attributes: 

•      Drive business development & scope expansion conversations with Clients
•      Responsible for addressing & resolving service delivery issues / escalations
•      Sensitivity to and appreciation for diverse cultures and perspectives, which is important in a global organization like EY.
•      The ability to work effectively with others, both within the team and across different departments or functions.
•      A commitment to integrity and ethical decision-making, in line with EY's code of conduct and professional ethics.

To qualify for the role, you must have

•     Graduate/Master in any stream (preferred MBA-Finance, B. Com, BBA)
•      A minimum of eight year of experience in operations/administrative, compliance, risk management, legal, or regulatory affairs is essential. Experience within the financial services industry or a professional services firm is highly preferred.
•      Proven experience in managing a compliance team.
•      Proficiency in Microsoft Office applications, particularly Excel, and familiarity with compliance management systems.
•      Strong analytical abilities to interpret regulations and assess compliance risks.
•      Excellent communication skills, both written and verbal, with the ability to articulate complex information clearly and concisely.
•      Ability to work independently with well-developed problem-solving skills and understanding of processes
•      Strong technical understanding of and experience in the RM function preferred
•      Credible experience working in a fast-moving, client-driven environment

Technologies and Tools

•      Advanced skills in Microsoft Excel for data analysis, including the use of formulas, pivot tables, and data visualization tools.
•      Proficiency in Microsoft Word for document creation and report writing.
•      Competence in Microsoft PowerPoint for creating presentations to communicate compliance findings and recommendations.
•     Experience with compliance management systems and software that aid in monitoring, tracking, and reporting compliance-related activities.

What we look for

•      We seek individuals who uphold the highest standards of integrity and accountability, demonstrating a steadfast commitment to ethical practices in all aspects of their work.
•      We value candidates who can critically assess complex information and employ their analytical prowess to devise strategic solutions to compliance-related challenges
•      We appreciate those with a collaborative spirit, who have consistently shown the ability to work effectively within diverse teams and contribute to fostering a constructive and supportive team environment.
•      Individuals who thrive in a dynamic and fast-paced environment, demonstrating flexibility and resilience in the face of change and challenges.
•      Candidates who show initiative, take ownership of their responsibilities, and are motivated to go above and beyond in their role.
•      A dedication to lifelong learning and professional development, with a commitment to staying informed about evolving compliance regulations and industry best practices

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.