Project Manager Talent Services Global Learning-Assistant Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Seeking an experienced professional in learning design and development to join our team as a Global Learning Design and Development Project Manager, Supervising Associate.

EY’s Global Learning function designs, develops and deploys technical and non-technical learning for EY professionals across the world. In the Design and development team, we are applying learning science and proven technology in the development and curation of the best learning content.

We are looking for a colleague to join our virtual team working from over 20 geographical locations across the world. We offer flexible working, the chance to work in a multicultural and multinational environment, and best in class teaming and collaboration.

The opportunity

This role in the global learning team that will give you the opportunity to make a difference by helping EY professionals globally grow their skills and accelerate their careers.

This position is responsible for project management of design, development and curation of individual learning items and blended learning programs. The project manager will monitor the progress of instructional designers, developers, graphic artists, quality assurance specialists and all others associated with the design process. They will assist portfolio design leads and managers in overseeing and managing all design activities necessary to deliver learning products that meet EY’s design quality standards, on time and to budget. The project manager will also work to a set of agreed project management standards and processes and will share best practices to support the continuous improvement of design and development speed, efficiency, and quality. The project manager, Supervising Associate, will be provided oversight by a design lead or manager.

This role will provide the opportunity to work in a dynamic, fast paced environment supporting multiple projects at a time.

Your key responsibilities

• Deliver learning design and development projects on time, and to quality standards
• Develop a detailed project plan for each project, based on a standard template, identifying deliverable due dates and review cycles
• Manage ongoing status reporting, communicate projects risks, escalating as needed
• Obtain guidance from appropriate sources before forming conclusions on how to manage a given issue or opportunity
• Maintain relationships with a variety of stakeholders including subject matter resources, other learning stakeholders, and third-party learning vendors
• Ensure adherence to operations and compliance processes
• Coordinate and monitor the work of vendor project managers, designers, and developers where applicable
• Facilitate regular project meetings
• Create and maintain comprehensive project documentation
• Leverage best practices of project management from other team members
• Initiate and ensure the effective and timely publication of learning content by content administration

Skills and attributes for success

To qualify for the role you must have:

• Minimum of 5-7 years of experience in managing learning design and development projects, preferably at a global level and/or to a dispersed client base
• Demonstrable experience involving project management skills including management of vendors
• Demonstrable experience in managing learning and development projects
• Demonstrable experience using project management software, including Microsoft Excel
• Demonstrable experience of having built and maintained strong relationships with business customers/clients

Ideally, you’ll also have

• Knowledge of learning end-to-end processes and standards
• Knowledge of learning science and evidence-based design standards and practices to ensure that EY’s learning content is of the highest quality and has the desired business impact
• A bachelor’s degree and ideally higher professional or master’s qualification in a related discipline

What we look for

• An experienced project manager who strives to improve process and exceed leadership’s needs
• An experienced project manager who can manage multiple projects concurrently
• A professional who demonstrates resilience and is energized by working in a global environment, proactively seeking different opinions, valuing, and leveraging diverse perspectives

What we offer

As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial, and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.