Print Operations Technician - Output Management

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Print Operations technician – Output management 

We are seeking a highly skilled and detail-oriented Print Operations Technician to join our team. The successful candidate will be responsible for the setup, operation and maintenance of printers and server equipment. The Print Operations Technician will work closely with the customer to meet deadlines and maintain efficiency in the printing. Should be open to work in rotational shifts.

You will be part of a team of highly professional and skilled infrastructure technicians working 24*5 and On call weekends. You and the team will work within a complex global environment in collaboration with other technical teams in the ongoing projects and delivered services is of high importance. You will need to have the ability to work in a technically complex environment and at the same time understand, follow and help to improve workflow and processes.

Professional/Technical qualifications:

Over 5+ years of relevant experience of working in an enterprise environment.

• Solid background in Microsoft desktop OS, win 7, win 10
• Knowledge and experience with Active Directory, user/group/computer administration
• Knowledge and experience of PowerShell and scripting (optional)
• Knowledge and experience of working in an enterprise environment
• Knowledge within the Network area is a plus
• Printer configuration and drivers
• Influence user printing behavior – Optimize duplex and color printing
• Drastically reduce paper/toner usage – Pull Printing and print rules
• Strengthen IT print management – Centralize administration of users and devices
• Establish confidential printing – Authentication and Pull Print
• Simplify document handling – Print anywhere, scan and share documents
• Central Administration of users, services and devices to optimize IT operations and support
• Essential Tracking to continuously monitor print activity, pin-point problem areas up-front, fine tune and optimize even more
• Access Control by adding Authentication at the printer to protect devices from unauthorized use of print, scan and fax functionalities
• Knowledge on scan to email, scan to file options
• Knowledge on various protocols such as SMB, SNMPV3
• Knowledge of creating and implementing infrastructure certificates
• Knowledge on SSL and TLS
• Knowledge on Cloud infrastructures
• Confidential Printing because Authentication with Pull Print ensures that prints are always delivered only into the right hands
• A modular approach offering a wide suite of flexible modules and add-ons to create the exact solution you need today – with expansion options for tomorrow
• Troubleshoot and resolve technical issues with printing equipment.
• Documented knowledge of the following Print infrastructure print products is merit:
  • Kofax Equitrac, ShareScan
  • WJA, DC (HP)
  • Every One Print

Personal profile/skills

• Good communication skills
• Ability to troubleshoot and solve complex problems
• Flexible/adaptable
• Good ability to cooperate and interact with persons in global teams across the organization
• Good ability to take own decisions and initiatives based on accumulated knowledge
• Willingness to share skills and knowledge within the team
• Positive attitude and a willingness to contribute to the team.
• Willingness to travel
• Ability to work both independently and in a team
• Fluent in English both written and spoken
• Business and customer oriented
• Strong communication and presentation skills
   

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