Performance Management Consultant

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

The opportunity

This role is responsible for managing implementation of performance management solutions/LEAD according to the agreed timeline, process and standards. It will work to coordinate LEAD deployment cycles, working closely with colleagues in Region Talent teams, managing and maintaining relationships to enable execution and will resolve or escalate issues as they arise.  As required, it will work to gather feedback from Regions to enable continuous improvement of performance management/LEAD solution and delivery methods.

Your key responsibilities

Essential Functions of the Job:

• Understand and support execution of the agreed Performance Management and LEAD service strategy
• Understand agreed performance management/LEAD processes and standards necessary to ensure effective deployment
• Manage/coordinate the delivery of LEAD cycles to ensure the effective deployment of the LEAD solution. Work closely with Region Talent teams to ensure effective delivery at local level and to resolve or escalate issues as they arise
• Work to manage and maintain strong connections with Region Talent teams (manage 1-2-1 discussions and/or Region networks)
• Work with Region TD specialists to capture structured feedback on performance management/LEAD cycle delivery. Capture, present and discuss opportunities for continuous improvement with TD colleagues in the Executive
• Work with Talent colleagues to monitor the effectiveness of performance management/LEAD solution and delivery. Manage and communicate agreed improvements to the process, standards and tools
• Where required propose new solutions or define changes/improvements to existing services and solutions.
• As required, work to customize/develop performance management/LEAD documentation provided by Talent Development colleagues (as required) to clearly communication LEAD processes and policies to Regions/SLs
• Have understanding and help communicate the link between LEAD and the EY Global Career Framework
• As required, monitor external trends and best practices in Talent Development and Performance Management, consider and propose ways to optimize the service or efficiency of service delivery
• Where required, work flexibly as part of project teams/squads as a subject matter expert (SMR). Provide technical insights and knowledge to ensure the effective design and implementation of new or improved Talent solutions

Analytical/Decision Making Responsibilities:

• Decisions relating to management and coordination of LEAD cycle delivery (start, middle and year end)
• Gather and analyze feedback and other data/information to monitor and assess service performance. Highlight opportunities for improvement
• Analyze and leverage market and business insights to provide input to the development of the Talent Development service strategy and solutions

Supervision Responsibilities:

• Work closely with the Talent colleagues (Global, Region and HRS) to manage deployment of LEAD, monitor performance and ensure effective feedback to drive improvement
• Proactively participate in meetings to ensure effective execution of Talent function strategy and associated processes
• As allocated, conduct analysis or research to resolve issues and propose solutions to improve LEAD performance
• Help to establish, prepare and optimise meetings and networks with global and Region Talent teams to communicate changes to strategy or solutions, share best practices and capture needs across the firm

Other Requirements:

• Due to global nature of the role; travel and willingness to work alternative hours will be required 
• Due to global nature of the role; English language skills - excellent written and verbal communication will be required

Skills and attributes for success

To qualify for the role you must have

• Talent processes - strong knowledge of Talent Development, performance management and LEAD processes  
• Talent strategies – knowledge and interest in Talent strategy, trends, leading practices, services and solutions  
• Experience in a closely related Talent role bringing insights and experience of service design and delivery 

Ideally, you’ll also have

• Leadership - ability to participate effectively in virtual teams and networks across diverse and dispersed geographies
• Teaming - collaborate effectively across talent ecosystem at Executive and Region level   
• Communication – ability to communicate clearly and succinctly across EY to ensure processes, ways of working and standards are understood 
• Organizational skills and attention to detail - the ability to operate to a clear process/plan, within budget and effective time frames 
• Research - analytical skills to track and interpret trending directions for specialism and identify potential future options 

What we look for

• Demonstrable experience of collaborating with Talent or business colleagues across geographies to deploy an agreed Talent service and resolve issues effectively
• Strong experience of working effectively in globally dispersed teams to enhance services, frameworks, processes and standards
• Demonstrable experience of working in a central team to manage networks and of sharing insights and best practices to help enhance service delivery and performance at a local level
• Demonstrable experience of working flexibly as part of a project team/squad to providing subject matter expertise and ensure the effective design and quality of service solutions
• Demonstrable experience of working in fast-paced, ambiguous, stressful environments to deliver required results

What we offer

As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

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