Nordics Ops Support

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

C&I Region Operations – Nordics

GDS Overview

Global Delivery Services (GDS) – Clients & Industries Operations team provides operational and decision-making support to the Clients & Industries Leadership and to various Global Markets functions.

Our diverse teams specialize in coordinating Business Development (BD) activities, supporting Go-to-Market projects and providing operational support to the Clients and Industries organization. The team is spread across multiple locations around the globe.

Business unit specific description – Strategy Executions & Operations – Nordics

As part of the Strategy Executions & Operations, the Associate will be responsible for a diverse set of functions including support for Business Leaders, reporting and analysis, delivery management, and client relationship management. The role demands a high level of accuracy, and a commitment to timeliness, reflecting the team's emphasis on precision and reliability.

In addition, the position requires excellent communication skills—both written and verbal—across platforms such as email and Microsoft Teams.

Your key responsibilities:

• Facilitate network meetings, develop actionable collaterals and drive action items till closure.
• Provide business insights, project planning and coordination as well as budget management support.
• Support stakeholders in transformation programs, control financials and measure ROI.
• Innovate, automate and standardize processes to build efficiencies.
• Help increase impact of the outlined strategies and run seamless day-to-day operations.
• Read, understand and sanitize the data, build reports, and provide insights.
• Drive meetings, build presentations that interpret the data and create valuable business insights.

Skills and attributes for success

• Capable of engaging effectively with multiple and senior stakeholders, understanding the objectives of their programs/initiatives.
• Interact effectively and maintain good rapport among a diverse group of team members, customers, and colleagues, demonstrating tact and diplomacy.
• Interact directly with the stakeholders to capture first level requirements for the projects and capture the requirements for complex projects.
• Effectively handle routine tasks including follow-up and respond appropriately to unexpected situations, communicating the concerns to Strategy Executions & Operations leadership as required.
• Demonstrate best work practices within department and among other teams.

To qualify for the role, ideally you should have

• Strategic Thinking: Ability to anticipate risks and opportunities, think proactively, forecast potential outcomes, and recommend effective solutions.
• Process Automation: Exposure in automating workflows using Excel and Microsoft Power Platform tools such as PowerApps and Power Automate.
• Data Visualization: Familiar with tools like Power BI for creating insightful visual dashboards.
• Continuous Learning: Self-driven with a strong commitment to ongoing learning and skill enhancement.
• Interpersonal Skills: Demonstrates confidence, maturity, and the ability to build and maintain strong client relationships.
• Cultural Intelligence: Open-minded and respectful of diverse perspectives, with an awareness of cultural influences on decision-making.
• Emotional Intelligence: Sensitive and empathetic in interactions, with the ability to regulate emotions and adapt effectively to different environments.
• Solution-Oriented Mindset: Demonstrates the ability to remain focused on finding effective solutions amidst ambiguity or uncertainty, rather than dwelling on the problem.
• Positive Attitude & Resilience: Exhibits enthusiasm for learning, a proactive approach to challenges, the ability to perform under pressure, and a creative mindset for thinking beyond conventional boundaries.

Ideally, you’ll also have

• Graduate / post-graduate degree - (Business Administration and Management) with 2 to 4 years of work experience.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland, and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs

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