New - FAAS - Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Key Responsibilities

• Provide support as a system administrator for treasury and finance-related systems, including process monitoring and static data updates.
• Provide Level 1 (L1), Level 2 (L2), and Level 3 (L3) support for Treasury Management System (e.g. FIS Quantum/integrity & Trax) and other system users, ensuring timely and effective resolution of issues across varying levels of complexity.
• Resolve requests/tickets related to system functionality, data integrity, and process efficiency while adhering to service level agreements (SLAs) and maintaining high user satisfaction.
• Monitor system performance, perform regular maintenance, and coordinate with IT and vendor support for necessary updates or patches.
• Develop and maintain comprehensive system documentation, including user guides, process flows, and configuration records.
• Assist in the implementation of new modules, enhancements, and integrations within the Treasury Management System (e.g. FIS Quantum/integrity & Trax) environment.
• Train end-users on system functionality and best practices to help maximize the value derived from the treasury management system.
• Collaborate with treasury and finance teams to understand business needs and translate them into actionable system requirements.
• Manage user access, security settings, and audit trails to ensure compliance with internal controls and regulatory requirements.

Qualifications, skills and experience:

• Bachelor’s degree in finance, Accounting, Information Systems, or a related field.
• Minimum of 5 years of experience in treasury operations or system support, with a strong preference for direct experience with FIS Treasury Management System (Quantum/integrity & Trax) environment.
• Understanding of treasury concepts, including cash management, forecasting, payments, and

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