MENA Talent Operations Associate-VTH

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Job Listing Detail

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Job Summary:

Talent Shared Services (TSS) is a core service line within the Global Delivery Services organization, providing multiple HR support services including Recruitment support, Onboarding support, People Data Administration, Learning Administration, Cross Border Travel, Global Mobility and Performance Management support to EY member firms. TSS provides services to country, sub-area, area and global people teams and other EY stakeholders involved in HR, L&D and recruiting transactions and associated administration, reporting and people infrastructure. These services are delivered from our centres in Dalian, China; Kerala and Bangalore, India; Wroclaw, Poland; and Manila, Philippines. TSS team delivers consistent, high-quality and operationally efficient HR transactional services to EY through a globally efficient and effective network of GDS centres.

Virtual Talent Hub (VTH) for the respective function is an integral part of TS service offerings where the extended delivery model is used along with high-quality skills and competencies delivered virtually. This is across service lines and regions – delivering non-repetitive project-based work through skilled, agile teams. The team in the virtual hub is an extension of the regional talent teams and will cover operational/non-transnational scope.

Talent Consulting VTH supports a specific Region and acts as part of the extended Region Talent Consulting team.

VTH works in a fully integrated way with onshore colleagues participating in meetings, projects and planning activities as part of one team. The Team supports the region in performing operational and administrative tasks to allow the onshore team to focus on consultative and strategic activities based on the priorities of the Region.

This role will directly work with the Region Service Line Talent team and provide full support on reporting, internal stakeholder management, communications and general operations and administrative tasks. This position ensures smooth operations support. Should have a professional attitude to deal with highly confidential and sensitive information. Ensure being compliant with Data Privacy and Protection within local, regional, and global guidelines. Adapt to a constantly changing legal framework and growing business environment.

Applications Used: MS Office, Power BI

Shift: Aligned to the shift timings/schedule of the Region

Essential Functions of the Job:

Responsible for supporting Recruiting Operations Leader in managing the operational aspects of recruiting that remain in the recruiting function and are not transitioned to TSS.

Responsible for employment screening and verification for all hires and support MENA recruitment operations activities. This role may operate at a Region or Cluster /Country level and may also be merged with other Recruiting responsibilities.

Responsibilities:

• Working as a valued member of the MENA Verify team, you will have the opportunity to deliver a best-in-class candidate experience while supporting the growth of the screening practice
• Supporting the employment screening and verification for all hires
• Accountable for meeting all Recruitment reporting requirements (working with TSS, Onshore team where relevant)
• Preparing weekly and monthly TA2 reports
• Support Recruitment leader with Ad hoc Reports on an as- needed basis
• Support vendor management activities for MENA TA2 team
• Providing Recruitment data for Audits

Knowledge and Skills Requirements:

• Intermediate to advanced skills in Microsoft Office, particularly Excel, PowerPoint and Outlook
• Prioritization in a fast-paced, fluid environment
• Ability to meet demanding time frames
• Good communication skills and ability to work effectively across borders and remotely
• Good networking and relationship development skills
• Strong analytical skills
• Strong operational and commercial focus with good knowledge of KPIs and metrics
• Proficient in MS office suite, proficiency with various data-base and applicant tracking systems, CRM, etc.
• Working Knowledge in data visualization tools like Power BI or Tableau

Job Requirements:

Education:

• Bachelor’s degree/ MBA / MHRM / MSW

Experience:

• Data analysis experience in Recruitment, Human Resources or Operations.
• Working in international and diverse environments
• 2-5 years of experience in Recruitment operations

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