Learning Deployment Specialist Supervising Associate France

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Job Description
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support,inclusive culture and technology to become the best version of you. And we’re counting on yourunique voice and perspective to help EY become even better, too. Join us and build an exceptionalexperience for yourself, and a better working world for all.
 

The opportunity
The Learning Deployment Specialist Supervising Associate oversees and manages the deployment,planning, delivery and compliance of EY France’s service line and sub-service line programmes. The
person is expected to be involved with cross-service-line learning and other key learning initiativesas they arise. This role promotes overall synergies with the firm’s learning strategies. TheSupervising Associate also manages a range of learning operations functions, including learningadministration, vendor management, budgeting, and client experience management. This role needsto effectively balance working very independently while applying a consultative approach to addressbusiness needs with the right team members on a regular basis.

This role works with and reports to the onshore France’s learning team to create deployment plansthat forecast the number and location of classes/webcasts/eLearnings, identify target learners,outline communication needs, and prepare and assign instructors. A successful candidate will havestrong project management skills and learning operations oversight experience.
 

Key responsibilities

• Plan, schedule, track and manage overall project execution
• Effective management of project metrics such as effort, schedule, product and process quality etc.
• Analyze and manage stakeholder expectations
• Facilitate best practices in project management to comply with the firm’s standards
• Effective risk management
• Identify process and product improvement opportunities
• Successful project issue resolution (internal and external)
• Manage multiple, simultaneous projects end-to-end
• Manage project billing, utilization, and resource allocation
• Facilitate collaboration with stakeholders
• Manage project teams effectively and get the best out of them
• Accountable for project deliverables and managing the project team
• Strong organization and leadership skills with the ability to drive new learning processes
• Proficient in client expectation management
• Exposure to working with international clients
• Well-versed with the latest trends and technologies in learning
• Knowledge to develop high quality technical and strategic presentations and documentations

Skills and attributes for success

• Proven ability to collaborate with geographically dispersed team members, onshore teams andvendor team members
• Demonstrated ability and confidence working with technology and learning new software
• Strong project management and prioritization skills, able to coordinate multipleprojects/initiatives simultaneously and meet demanding timeframes
• Strong written and verbal communication skills and ability to work effectively with multiplegroups across learning and the business
• Strong attention to detail and Ability to handle sensitive information in a confidential manner
• Ability to support and lead change
• Must have proven track record of successfully juggling competing priorities, multiple projects,and senior stakeholder with varying perspectives

To qualify for the role, you must have

•  5-8 years of experience in a program management role
• Experience working with a LMS (preferably SuccessFactors)
• Proficient in advanced capabilities in Excel and PowerPoint (use of pivot tables and vlookup)
• Highly proficient in Zoom, MS Teams, Office 360 and SharePoint
• Excellent oral and written communications

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.