IT Hardware Asset Manager - Supervising Associate

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

The opportunity

• The IT Hardware Asset Manager role is expected to significantly contribute to the following:
• Achieving and maintaining data quality
• The efficient and effective implementation, management and maintenance of lifecycle procedures, reporting, and analysis for HW assets

Identifying opportunities for cost savings/avoidance, risk reduction, and operational excellence

Your key responsibilities

Experience/Skill requirements

• 8 -12 years’ experience, with 3 years relevant experience in a HAM role with proven success in maintaining and improving data quality and process compliance
• Very strong experience with asset management and discovery tools (preferably ServiceNow)
• Excellent collaboration skills, as well as very strong relationship building acumen with leaders and teams
• Proven success with developing and improving compliance metrics
• Experience in working with a CMDB
• Knowledge of the Configuration Management process
• Intermediate to advanced Excel skills desired
• Experience with working in a global, virtual environment
• Proficiency with Alteryx a plus
• Proficiency with Power BI a plus
• Experience with improving HAM procedures/reports through digital solutions (e.g., RPA, AI/ML) a plus
• Proficient English language skills (oral and written)
• Project management skills

Skills and attributes for success

Analytical/Decision making responsibilities

• Responsible for analyzing data and identifying opportunities for cost savings/avoidance, risk mitigation, and process improvement
• Identify solutions to achieve/maintain data quality, and compliance with HW asset lifecycle procedures
• Excellent judgment, tact, and decision-making ability 
• Decisions influence the success of projects and team objectives

Supervision responsibilities

• Responsibilities include demonstrating leadership capabilities such as accountability, positivity, humility, resilience, and subject matter expertise
• Act as an escalation point for staff issues

To qualify for the role you must have

Education:

• Bachelor or Master’s degree in Information Technology, Engineering or Business Management or equivalent

Ideally, you’ll also have

• Certified Hardware Asset Management Professional (CHAMP) – IAITAM
• Certified IT Asset Manager (CITAM) - IAITAM
• ITIL V4 Foundation Services Certification

What we offer

As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: 

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.