Global Alliances - SAP PartnerEdge - Operations support - Senior Associate

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

The opportunity

The GDS Alliances SAP PartnerEdge Program Operations support will be responsible to carry out day to day operational activities and provide seamless support to the GDS Alliances SAP PartnerEdge Program Operations Support specialist. The incumbent will ensure alignment with EY's global strategies while managing the intricacies of business, legal and Independence requirements across diverse transactions.

Your key responsibilities

• Handle generic Resale and Referrals program email communication
• Internal interaction with EY GCO, Independence, Quality, client teams
• Perform actions in the internal workflow tool in timely and accurate manner
• Perform deal registrations in SAP Partner portal for eligible customer deals
• Submission of claims in SAP Partner portal in timely manner
• Provide coordination support across Sector, Regions, Areas, and Functions
• Execute all tasks delegated by the GDS Alliances SAP PartnerEdge Program Operations Lead – adhere to required timelines and quality standards.

Skills and attributes for success

• Naturally collaborative and versatile in driving change
• Should be very comfortable with virtual working and teaming. Strong interpersonal skills
• Should have good English speaking and writing skills, should be an effective communicator
• Should be a fast learner and should be quick to pick up concepts and requirements
• Should be able to work in a properly organized manner and adhere to high accuracy and quality standards
• Extremely comfortable with using virtual communication tools like MS Team, VC, etc

Technologies and Tools

• SAP partner Portal user experience
• MS Office skills: Intermediate level experience in Excel and PowerPoint
• Familiarity with workflow management tools

Educational qualification

• Graduation in Commerce (or Business Management, Administration)

Experience

• 5-7 years of experience in service delivery teams in an off-shored environment.
• Experience of interacting with geographically dispersed professionals strongly preferred

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world 

 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

 
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  

 
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.